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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,275 Reviews

1,275 Reviews of AutoNation Toyota Tempe - Service Center

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October 03, 2022

On time no surprises. Everyone was pleasant. Good waiting area. No pressure to add service. More

by bshafer3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 10, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 03, 2022

It is always easy to work with Rich and am generally satisfied with what needed to be done. More

by sibhcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Oct 10, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 02, 2022

Dealer was so good as making an appointment and Eddy a technician was excellent in contact with customer. Highly recommend ! More

by Rohd2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy
Oct 07, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Tempe and we hope to be of service again in the future.

October 02, 2022

As always, Chris Keenan takes excellent care of our 1999 Toyota 4-Runner. He kept us informed on the issues and repairs necessary to fix our air conditioning. Chris makes it very easy to schedule an appoi More

by O_HEAGHRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Keenan
Oct 08, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 02, 2022

I waited in line 45 minutes before my vehicle was taken back to service department. Then it took an additional 2 1/2+ hours to change oil and rotate the tires! The service tech, Rich Taylor, was very pro More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Taylor
Oct 08, 2022 -

AutoNation Toyota Tempe responded

Hi Ted, we are disappointed by your experience at AutoNation Toyota Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

October 01, 2022

They really do not seem to care. They get you in there and tell you need a few things and then do not even go over it with you when you pay. They do not wash the cars anymore. Th More

by mblyoung66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know
Oct 06, 2022 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 420-3425 -- we hope to hear from you soon.

September 30, 2022

Eddie Alameda has been very helpful, guiding me on the maintenance of my rav 4. More

by Margiemcnul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alameda, Eddie.
Oct 05, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 30, 2022

First time taking my car for service, staff was amazing. Overall great service and great staff More

by debduca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Mcknight
Oct 05, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2022

I had an oil change appointment but was still there for over 3 hours. My keys were not handed to me, rather, they were thrown in the passenger seat. They used to do complimentary washes. I wish they More

by Tammy.Houser4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Oct 03, 2022 -

AutoNation Toyota Tempe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Tempe take our reviews very seriously. If you are willing, please call our General Manager at (480) 420-3425 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 26, 2022

The shuttle driver was 2 hours late to pick me up from work and pick up my car More

by bblassberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 01, 2022 -

AutoNation Toyota Tempe responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

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