AutoNation Toyota Tempe - Service Center

They are good about being in touch as to when service is needed. They are not high pressure. needed. They are not high pressure. More

I was in to service my car, and the guy that was handling the payments, charged another customer instead of me, the Agent (Anthony), aside from being super obvios he was nervious for the mistake, but he woul the payments, charged another customer instead of me, the Agent (Anthony), aside from being super obvios he was nervious for the mistake, but he wouldn't take his earphones off, how so I even know if he is listening or not? He didn't know what to do, so ok, he called Brandon (Serice Director) who seemed to be in a rush and was rude, he wanted to fix it by charging the other customer on the invoice of the customer who had paid (it was very tangled) and he seemed mad, and the customer did not cause the problem, and YES you are expected to clarify on things and make them right. AND after my car got serviced, my brakes are making noises so I ahve to go back. I;m not impressed with this dealer, I go there just to keep good service history on my car once I sell it. Also by the time it was all done, I didn't even get the explanation of the service my car got, or if there were anything I should stay on top of. This was NOT The Toyota Way at all. More

This is my second car with AutoNation Toyota Tempe and I will keep coming back if you continue to be as respectful and mindful with your peeps and cars. will keep coming back if you continue to be as respectful and mindful with your peeps and cars. More

They are always friendly and it is always clean inside make sure you are happy make sure you are happy More

Service is always GREAT! Communication is wonderful. Eddie Alameda is a TERRIFIC advisor.Always a pain free experience here. Communication is wonderful. Eddie Alameda is a TERRIFIC advisor.Always a pain free experience here. More

I went into AutoNation Toyota Tempe for my Tacoma's 10,000-mile service. I had made an appointment online and arrived 15 min prior to the scheduled time. I was greeted right away and the initial proc 10,000-mile service. I had made an appointment online and arrived 15 min prior to the scheduled time. I was greeted right away and the initial process to get my truck in to be serviced was good. As I was waiting in the well-presented lobby one of the customer service representatives approached me and asked if my wheel alignment was extremely off. This not only startled but annoyed me even more as there was absolutely nothing wrong with my Tacoma. Then he ran back and said his tech must have made a mistake. So, about an hour goes by, and he comes up and says my truck is good to go. Then I ask what the heck was the false flag alignment issue all about. He said his tech was new and that the wheel was in the lock position. I said great thanks for giving me the new guy, which doesn't inspire a lot of confidence on the rest of the work that was performed if he doesn't even know that the steering wheel can lock. All I can say is these tech's are supposed to be certified and maybe next time talk to the customer adviser or ask a more experienced coworker for advice before making a wrong diagnosis. Thx. More

Waiting to check in took 30 minutes even though I had an appointment for 9:00 am. Service was very good. appointment for 9:00 am. Service was very good. More

Always great customer service! Advisors are always knowledgeable and professional. Always well taken care of! Advisors are always knowledgeable and professional. Always well taken care of! More

My wife took her car in for normal maintenance service and Randy as always provided excellent service as he always he has done. She enjoyed the coffee provided in the the waiting area the couple hours for and Randy as always provided excellent service as he always he has done. She enjoyed the coffee provided in the the waiting area the couple hours for the car to be finish. More

I was very pleased with my last visit to AutoNation Toyota. The serviceman Rich Taylor took very good care of me and the work was performed fairly quickly. Will be back soon for other service needs. ~F Toyota. The serviceman Rich Taylor took very good care of me and the work was performed fairly quickly. Will be back soon for other service needs. ~Frank More