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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,275 Reviews

1,275 Reviews of AutoNation Toyota Tempe - Service Center

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October 21, 2022

Most of my contact was with Eddie Alameda. He was awesome! I don't know the names of anyone else but, everyone was friendly. I don't know if my vehicle was sanitized because it wasn't washed. More

by Gracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Toyota Tempe responded

Hi Gracie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 21, 2022

Service on my vehicle was completed in a timely manner. My service representative was nice and helpful. Waiting area is large and clean. More

by cavehermit13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Oct 28, 2022 -

AutoNation Toyota Tempe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 20, 2022

I always get friendly sales people and Samuel seems to be my guy. But everyone is friendly. They listen to your concerns and take care of them first by asking if they can proceed or if you want to wait. Even More

by Donna
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Stewart
Oct 27, 2022 -

AutoNation Toyota Tempe responded

Hi Donna, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 19, 2022

Heard the President yesterday talking about abortion right the customer service was great I was welcome and everything was good everything was explained it to me good it was great More

by Anitagene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 26, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 19, 2022

The services requested were done in a timely manner. Sat in the waiting area patiently as the car was being maintained. Didn't really experience any issues just that the time they said the car would be More

by jtoles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 26, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 18, 2022

Pre-scheduled a basic oil change and showed up on time. Took over 2 hours to get done. No communication in regards to status of vehicle or recommendations of repairs. Finally had to go ask the representati More

by Yosemite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy
Oct 24, 2022 -

AutoNation Toyota Tempe responded

Hi Yosemite, we appreciate you taking the time to respond. The staff at AutoNation Toyota Tempe take our reviews very seriously. If you'd like, please contact our General Manager at (480) 420-3425. We'd appreciate the chance to make your experience a positive one.

October 18, 2022

Excellent and prompt service. Professional staff. Pleasant waiting room. Clean facility. What I like the most is that it wasn’t crowded. More

by Hikersheaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 24, 2022 -

AutoNation Toyota Tempe responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 17, 2022

AutoNation Toyota Tempe provided excellent service. On time appointments and work was done quickly and completely. More

by smlawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor M
Oct 21, 2022 -

AutoNation Toyota Tempe responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 17, 2022

They do very good work, but you wait forever on just an oil change, and it's more expensive than most places. More

by Fastpitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart
Oct 24, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2022

Three and 1/2 hours to long of a wait for a oil change service More

by Kjgubsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Oct 21, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

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