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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,290 Reviews

1,291 Reviews of AutoNation Toyota Tempe - Service Center

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November 10, 2022

I was very pleased with my last visit to AutoNation Toyota. The serviceman Rich Taylor took very good care of me and the work was performed fairly quickly. Will be back soon for other service needs. ~F More

by frank_torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
Nov 20, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 09, 2022

I had 5 different Toyota Vehicles over 20 years and have been visiting Tempe AutoNation Toyota from 2009. Service Department is the best. They offer excellent customer service, take the time needed to under More

by msk280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 16, 2022 -

AutoNation Toyota Tempe responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

November 09, 2022

The only issyecI have us that Toyota did not wash my car as it did in the past. Otherwis I would have given a rate of five stars! More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 16, 2022 -

AutoNation Toyota Tempe responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

November 09, 2022

Richard provided excellent service and guidance as usual. Miss the treats and better coffee that were part of the waiting area station before the pandemic. More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Nov 16, 2022 -

AutoNation Toyota Tempe responded

Hi Glen, thank you for your kind review; we are happy to pass along your comments to Richard here at AutoNation Toyota Tempe! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 09, 2022

I purchased a used 4Runner somewhere else and wanted to have it checked fully out by this dealership. I was totally impressed with the immediate attention and care that I received at Tempe Toyota Service d More

by karensartistry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moreno
Nov 16, 2022 -

AutoNation Toyota Tempe responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 07, 2022

Prius has only 15,000 miles, they wanted $400 worth of maintenance work!! Climate control service, tires balanced, alignment, and new cabin filter. More

by gthomascpm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich
Nov 15, 2022 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (480) 420-3425 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 07, 2022

I bought my car from here, my experience was great! The representatives went above and beyond beyond to make it an easy satisfactory experience, thank you Bill! 20/10, highly recommend! Then I had tire More

by Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 15, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 06, 2022

You sent me two of these to HHenderson27@cox. net and hhenderson27@Outlook.com. I answered the first one to the correct address (@Outlook.com). Mike Henderson More

by hhenderson27
Recommend Dealer
Yes
Employees Worked With
already did it
Nov 13, 2022 -

AutoNation Toyota Tempe responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2022

Went in for simple 5k service on new 2022 truck. Rep said it will take about 2 hrs. So I decided to wait. After waiting almost 4 hrs with zero update from rep, I had to hunt him down to find out wha More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
Nov 13, 2022 -

AutoNation Toyota Tempe responded

Hi Ron, we are deeply disappointed by your experience at AutoNation Toyota Tempe. If you'd like, please contact our General Manager at (480) 420-3425. We'd appreciate the chance to make your experience a positive one.

November 03, 2022

I liked my service tech. MIKE . service was done in a timely manner. very happy with service. More

by 3004kelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Toyota Tempe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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