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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,290 Reviews

1,290 Reviews of AutoNation Toyota Tempe - Service Center

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November 23, 2022

The service department was very busy when I arrived (10am) for my scheduled appointment. Other than the almost three hours of waiting for the servicing to be completed I was very pleased with the overa More

by maxwellcjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Nov 26, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 23, 2022

I had the best experience visiting this dealership and my salesman Wade was so patiently with my concerns and pricing, this is where I bought my wife’s new highlander in 2019 , now our services are great , t More

by Joseph T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Montalbano , service advisor, Wade salesman.
Nov 26, 2022 -

AutoNation Toyota Tempe responded

Hi Joseph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2022

Most recent service experience. Eddie the service advisor was awesome as always. The tech that worked on my car came up with a laundry list of things that “need” to be done. Wh More

by Tmsnchz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walid Shahin
Nov 23, 2022 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

November 21, 2022

I've always received top notch quality service every time I've had my car serviced. I was in and out within 1-1.5 hours between when I drove in til when the service was completed. Furthermore, I'm made awa More

by VK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Almeda, Mark Raymund
Nov 23, 2022 -

AutoNation Toyota Tempe responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 21, 2022

Was not given an advisor. No contact until customer had to leave couple messages. Not all services were recommended, my vehicle clearly needed an oil change, oil change light More

by samiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel stuart
Nov 23, 2022 -

AutoNation Toyota Tempe responded

Hi Samiam, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 19, 2022

Anthony Moreno was awesome, helpful, and very knowledgeable. I'll be coming back to this AutoNation. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moreno
Nov 23, 2022 -

AutoNation Toyota Tempe responded

Hello Julia, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 18, 2022

I went to get my tires rotated. I met with Jose. He said He would try to get me out of there as soon as possible. an hour later I was gone I appreciate all his help. More

by Arlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 21, 2022 -

AutoNation Toyota Tempe responded

Hello Arlene, thank you for your kind words and this wonderful review! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 18, 2022

They have been direct and up front with what they see with the issue at hand. And they make sure they service only what they are told. More

by ahint02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Nov 21, 2022 -

AutoNation Toyota Tempe responded

Hello, Thanks so much for the warm recommendation of the team here at AutoNation Toyota Tempe. If you ever need help, just give us a call. Happy motoring!

November 18, 2022

I have been going to this dealership for services for more than 8 years. The service level keeps on deteriorating. The most recent one is especially disappointing. The service advisor does not seem to be More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Nov 21, 2022 -

AutoNation Toyota Tempe responded

Hello, we regret your experience with us here but are glad you brought this to our attention. thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

November 18, 2022

Alex Boyle is an amazing finance manager! Cole Anson was a great salesman for me and when he transferred me to Alex for financial purposes- I had the easiest process More

by bailee r
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alex Boyle, Cole Anson
Nov 21, 2022 -

AutoNation Toyota Tempe responded

Hello, Bailee R, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Tempe and we hope to be of service again in the future.

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