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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,301 Reviews

1,301 Reviews of AutoNation Toyota Tempe - Service Center

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December 07, 2022

I received an offer in the mail for a free check up so I called and made an appointment. When I arrived just for the check up, I was told it would take about an hour and a half - said it was a crazy morning More

by gdugan2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Dec 11, 2022 -

AutoNation Toyota Tempe responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (480) 420-3425, so we can work towards a resolution.

December 06, 2022

The service team is awesome and genuinely seems like they are there to help, meanwhile the sales team truly couldn’t care that you are there and they will treat you as if you are wasting their time. More

by Daijaalixx15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Dec 09, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

December 06, 2022

I have purchased several vehicles from this dealer. Each vehicle was also serviced at the dealer. I’m very pleased with how I am treated by sales and service. That’s why I keep coming back. More

by markpotter113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moreno
Dec 09, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2022

Excellent service and don’t have to worry about them not doing it right. Great experience. More

by Marcus.andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Scott, Brandon Reed
Dec 04, 2022 -

AutoNation Toyota Tempe responded

Hi Marcus, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2022

My service advisor Eddie was great as was the young man at the front desk. The shuttle service needs a secondary number as I was told to call before 2;45 and tried from 2:40 to 3:05 and no one answered the More

by Patco32
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie, front desk and shuttle driver
Dec 05, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

Randy Scott is the best. He is doing his job well and in friendly way. That’s why I like him to take of my car.and trusted him. Excellent job Randy. Keep up the good work. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Dec 02, 2022 -

AutoNation Toyota Tempe responded

Hi Julia, thank you for your kind review; we are happy to pass along your comments to Randy here at AutoNation Toyota Tempe! Feel free to stop by if you ever need any more help.

December 01, 2022

I’ve been taking my truck here to get serviced for the last 2 years and it’s the only place I trust because of how convenient they make the whole process for me. I bought my truck at a different dealershi More

by Sheree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 02, 2022 -

AutoNation Toyota Tempe responded

Hi Sheree, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 30, 2022

My service advisor is Anthony. They always take good care of me when I bring my toyota and I am very happy with my sales and service at this dealership! More

by Jhurley2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 30, 2022 -

AutoNation Toyota Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 26, 2022

Great customer service overall, exceptional timing & consideration for each and every customer this is why I continue to take my vehicle to them for all services even though I am on the west of Phoenix. More

by Domingomartinez2783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 28, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 23, 2022

Fast service. Friendly reps. But the drivers adjusted the seat, and did not reset it. I have a handicap so my correct seat position is critical for safe operation. More

by Quietfire2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Nov 24, 2022 -

AutoNation Toyota Tempe responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 420-3425 -- we hope to hear from you soon.

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