AutoNation Toyota Tempe - Service Center

Service was pretty good. Was doing new car maintenance so there was no charge,but appointments where overbooked so long wait time. 1 1/2 hours Was doing new car maintenance so there was no charge,but appointments where overbooked so long wait time. 1 1/2 hours More

I was pleased with the service and will return. My service agreement with Endurance was confusing, but it was resolved. My service agreement with Endurance was confusing, but it was resolved. More

Love how it was hassle-free to buy our car. Love how Chris helps and keeps us updated when we take our car in for check ups. We will be buying again. Love how Chris helps and keeps us updated when we take our car in for check ups. We will be buying again. More

Service at this dealer takes forever. I went to this dealer on December 16th for 55000 mile service which is just tire rotation and 12 point check. it took 2 1/2 hours for this service. t I went to this dealer on December 16th for 55000 mile service which is just tire rotation and 12 point check. it took 2 1/2 hours for this service. this is unacceptable. My service adviser was nowhere to be found when I looked for him. Last year at this dealership I waited 4 hours for an oil change and a new 12 volt battery. I will probably not return to this dealership. The work was fine but I have better things to do than sit in a dealership for hours on end for minor maintenance. More

Service is going downhill. It used to be a friendly place to take car for regular maintenance. Not any more. I will be looking at other places for oil change and other services It used to be a friendly place to take car for regular maintenance. Not any more. I will be looking at other places for oil change and other services. Shuttle service used to be reliable; not anymore. More

Knowledgeable, friendly and able to give easy and effective answers about service that is needed. effective answers about service that is needed. More

Jessi in service did my oil change and helped with a leak I was having. He was extremely helpful and will go back to him anyday! I was having. He was extremely helpful and will go back to him anyday! More

Excellent service department…highly recommend Jessi! Service was prompt and he was responsive to status checks via text. Service was prompt and he was responsive to status checks via text. More

I always thought highly of AutoNation Toyota until my visit yesterday. Took my Camry in for routine Oil Change & Tire rotation at 60,000 miles. Rep said your under warranty no cost. Later called me tell visit yesterday. Took my Camry in for routine Oil Change & Tire rotation at 60,000 miles. Rep said your under warranty no cost. Later called me telling me my warranty had expired so it would cost me $123. While i doubted he was correct what choice did i have ? The warranty was at home plus they were already working on the car. What really made me wonder is that while i was in the waiting area two other people made phone calls saying they were in for the same service & told their warranty expired thus have to pay $123 also. Very strange 3 people had the exact same issue at the same time. Then when the car was done the rep texted me saying you need a transmission flush for $349 ! I tracked the rep down saying why do i need a transmission flush since i had that service done at 50,000 miles at AutoNation only 4 months ago. He then checked the past records on the car which confirmed Toyota had done that 10,000 miles ago. Then he stated no need to do a transmission flush again. Very strange visit More

The AutoNation Toyota Tempe dealership is clean and the staff is friendly and professional. However, the service department was disappointing. I had to bring back my car because the issues I was experienc staff is friendly and professional. However, the service department was disappointing. I had to bring back my car because the issues I was experiencing was not fixed. They are still not fixed, which means I will need to bring it back again. My Service Manager was polite and understanding but my car issues were not resolved. More