AutoNation Toyota Tempe - Service Center

Very friendly service manager and they identified the issue and fix very quickly - Will come back here for all my services !!! issue and fix very quickly - Will come back here for all my services !!! More

- Do not provide cost estimate before service - Can not modify/change schedule online - Difficult to browse the dealership website modify/change schedule online - Difficult to browse the dealership website More

I wish there was a way to separate this review between the dealership itself and the service center—the service center and the technicians (I had Rick this last time—very thorough) are fantastic! 5 stars the dealership itself and the service center—the service center and the technicians (I had Rick this last time—very thorough) are fantastic! 5 stars hands down. The only thing I wish the service center would invest in would be one of those devices that you can roll your car over to see if it actually *needs* an alignment before you agree to get one done. Other than that, 100% top notch, efficient, friendly, and helpful. The dealership itself is good, but it really depends on which sales person you get for how great of an experience you’ll have. We’ve purchased two vehicles from this dealership and the first time the sales person had added in that we purchased $500 floor mats that I never knew about or received (or wanted in the first place) and had to fight to get that difference applied, and they roped us in to a warranty. The second time, we were wise enough to not get the warranty, and that was a battle of nerves in the signing office with the loan officer trying literally every option under the sun to get us to sign up for a warranty. (We managed to get out without the warranty this time.) So the dealership itself and sales personnel—somewhere between 2-3 stars. (Average, typical sales center annoyances, read EVERYTHING with a fine tooth comb to make sure they don’t add extra stuff into the contract, and you CAN ask them to slow down during the loan/contract signing when they rush you.) Service center closer to 5 stars. But since there’s no way to separate these reviews, I’ll give it a 4 so it doesn’t ding the service center side. More

I live near camelback Toyota but due to the service and inconsistencies, I will always go out of my way to go to AuthNation Toyota! They are honest, they are efficient, and they are the best! inconsistencies, I will always go out of my way to go to AuthNation Toyota! They are honest, they are efficient, and they are the best! More

Very friendly service representative, busy day but no stress at the dealership, kept in touch and good results. Nice experience, seemed to have plenty of staff. stress at the dealership, kept in touch and good results. Nice experience, seemed to have plenty of staff. More

Efficient, timely and no nonsense. Friendly service agents and valet staff. Highly recommend. Opportunity for improvement would be to do a min of a quick wash of the vehicle after se Friendly service agents and valet staff. Highly recommend. Opportunity for improvement would be to do a min of a quick wash of the vehicle after service like other Toyota dealerships offer. More

Easy scheduling online. Reasonably fast check in Basic service, rotate tires, fuel injector cleaning, multipoint inspection, in and out in just about 2 hours. Getting car Reasonably fast check in Basic service, rotate tires, fuel injector cleaning, multipoint inspection, in and out in just about 2 hours. Getting car serviced is a lot like going to the dentist, nobody likes it, but it needs to be done. More

I must say, I’ve always been a little Leary about taking my vehicles to a dealership, but Rich has always made me feel very comfortable my vehicles to a dealership, but Rich has always made me feel very comfortable More

Took my car in at 0800 for routine maintenance. Did not get the car back until almost 3 in the afternoon... Did not get the car back until almost 3 in the afternoon... More

I was charged for the items that were not done. It was acknowledged by them and no refund! The coupon was not granted. The issue that the tuck has been there before is STILL there. I am not wasti It was acknowledged by them and no refund! The coupon was not granted. The issue that the tuck has been there before is STILL there. I am not wasting my time nor patience with them and will take it to a professional place to repair. I never had such lousy support and care from my Cayenne nor Colorado cars. More