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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,275 Reviews

1,275 Reviews of AutoNation Toyota Tempe - Service Center

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December 09, 2022

Muy amables todos y atentos muy buena atención. Se comunicaron con migo para explicarme los servicios necesarios para mi carro. More

by Cristelatorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moreno
Dec 12, 2022 -

AutoNation Toyota Tempe responded

Hola Cristel, Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

December 08, 2022

Over 2 hrs to chg oil and rotate tires is a little excessive. Recommending a new cabinAF wrong when I chg’d it the day before is wrong too, $64 vs $15 ???? More

by Axtell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moreno, Adams
Dec 12, 2022 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (480) 420-3425. We would appreciate the chance to turn your experience around.

December 08, 2022

I have enjoyed working with Rich Taylor. He is a great service advisor. He has always been able to fit me in working with my work schedule. More

by dmason37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
Dec 12, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rich Taylor here at AutoNation Toyota Tempe! If you need more help, our team is available to talk -- safe travels!

December 08, 2022

Service was performed correctly albeit it took almost 2 hours for a oil-and oil filter change with an appointment More

by jrotsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember
Dec 12, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 07, 2022

I received an offer in the mail for a free check up so I called and made an appointment. When I arrived just for the check up, I was told it would take about an hour and a half - said it was a crazy morning More

by gdugan2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Dec 11, 2022 -

AutoNation Toyota Tempe responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (480) 420-3425, so we can work towards a resolution.

December 06, 2022

The service team is awesome and genuinely seems like they are there to help, meanwhile the sales team truly couldn’t care that you are there and they will treat you as if you are wasting their time. More

by Daijaalixx15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Dec 09, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

December 06, 2022

I have purchased several vehicles from this dealer. Each vehicle was also serviced at the dealer. I’m very pleased with how I am treated by sales and service. That’s why I keep coming back. More

by markpotter113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moreno
Dec 09, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2022

Excellent service and don’t have to worry about them not doing it right. Great experience. More

by Marcus.andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Scott, Brandon Reed
Dec 04, 2022 -

AutoNation Toyota Tempe responded

Hi Marcus, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2022

My service advisor Eddie was great as was the young man at the front desk. The shuttle service needs a secondary number as I was told to call before 2;45 and tried from 2:40 to 3:05 and no one answered the More

by Patco32
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie, front desk and shuttle driver
Dec 05, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

Randy Scott is the best. He is doing his job well and in friendly way. That’s why I like him to take of my car.and trusted him. Excellent job Randy. Keep up the good work. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Dec 02, 2022 -

AutoNation Toyota Tempe responded

Hi Julia, thank you for your kind review; we are happy to pass along your comments to Randy here at AutoNation Toyota Tempe! Feel free to stop by if you ever need any more help.

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