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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,275 Reviews

1,275 Reviews of AutoNation Toyota Tempe - Service Center

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December 30, 2022

I have been a loyal Tempe Toyota customer for over 15 years. Richard Taylor, my Service Rep. is great. More

by vewooda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Jan 03, 2023 -

AutoNation Toyota Tempe responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Tempe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 28, 2022

They were able to squeeze my in an hour and a half before my appointment and make my service quick. I appreciate them. More

by Laurenlang22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jan 02, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 28, 2022

Always get good service from Rich and the work is always done when he says it will be done. More

by griffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
Jan 02, 2023 -

AutoNation Toyota Tempe responded

Hi Griffith, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 24, 2022

All the service staff were genuine, kind, friendly and efficient. Thank you for the great service. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie, Chris
Dec 27, 2022 -

AutoNation Toyota Tempe responded

Hi Heather, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 23, 2022

Great customer service! Feedback on the work of my vehicle and pricing was really good! More

by Tere_phx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 23, 2022 -

Tere_phx responded

Great customer service

December 23, 2022

Service was pretty good. Was doing new car maintenance so there was no charge,but appointments where overbooked so long wait time. 1 1/2 hours More

by Dbltd2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 26, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 22, 2022

I was pleased with the service and will return. My service agreement with Endurance was confusing, but it was resolved. More

by edguam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
Dec 26, 2022 -

AutoNation Toyota Tempe responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 21, 2022

Love how it was hassle-free to buy our car. Love how Chris helps and keeps us updated when we take our car in for check ups. We will be buying again. More

by Jrlexi4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 23, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2022

Service at this dealer takes forever. I went to this dealer on December 16th for 55000 mile service which is just tire rotation and 12 point check. it took 2 1/2 hours for this service. t More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessie
Dec 23, 2022 -

AutoNation Toyota Tempe responded

Hi Jorge, we are deeply disappointed by your experience at AutoNation Toyota Tempe. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 420-3425 -- we hope to hear from you soon.

December 20, 2022

Service is going downhill. It used to be a friendly place to take car for regular maintenance. Not any more. I will be looking at other places for oil change and other services More

by bd
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
Dec 23, 2022 -

AutoNation Toyota Tempe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

Jan 05, 2023 -

bd responded

As it mentions above to call GM at the number (480) 420-3425, I called and it's a general number for service and parts. I thought this number will get me connected with GM to discuss my feedback but disappointed again.

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