AutoNation Toyota Tempe - Service Center

Service was good but took almost 5 hours to complete job, should at least give updates, should at least give updates, More

Communication was great,rep very engaged for my vehicle. I pass other dealers to come to yours,for excellent service.Thanks I pass other dealers to come to yours,for excellent service.Thanks More

It's great to know that there's still fair and honest service departments in the Valley! Eddie is my Guy to! Always meeting me with a great personality and remembers everything about me and my 2015 H service departments in the Valley! Eddie is my Guy to! Always meeting me with a great personality and remembers everything about me and my 2015 Highlander XLE and my 2007 Prius! Thank You AutoNation Toyota for providing me a great experience. CM More

I have always had excellent service from Rich Taylor in the service department. He lets me know what is a immediate service requirement and what can be delayed until funds are available. the service department. He lets me know what is a immediate service requirement and what can be delayed until funds are available. More

It shouldn't take 3-1/2 hours to change oil when you have an appt an appt More

Very friendly service manager and they identified the issue and fix very quickly - Will come back here for all my services !!! issue and fix very quickly - Will come back here for all my services !!! More

- Do not provide cost estimate before service - Can not modify/change schedule online - Difficult to browse the dealership website modify/change schedule online - Difficult to browse the dealership website More

I wish there was a way to separate this review between the dealership itself and the service center—the service center and the technicians (I had Rick this last time—very thorough) are fantastic! 5 stars the dealership itself and the service center—the service center and the technicians (I had Rick this last time—very thorough) are fantastic! 5 stars hands down. The only thing I wish the service center would invest in would be one of those devices that you can roll your car over to see if it actually *needs* an alignment before you agree to get one done. Other than that, 100% top notch, efficient, friendly, and helpful. The dealership itself is good, but it really depends on which sales person you get for how great of an experience you’ll have. We’ve purchased two vehicles from this dealership and the first time the sales person had added in that we purchased $500 floor mats that I never knew about or received (or wanted in the first place) and had to fight to get that difference applied, and they roped us in to a warranty. The second time, we were wise enough to not get the warranty, and that was a battle of nerves in the signing office with the loan officer trying literally every option under the sun to get us to sign up for a warranty. (We managed to get out without the warranty this time.) So the dealership itself and sales personnel—somewhere between 2-3 stars. (Average, typical sales center annoyances, read EVERYTHING with a fine tooth comb to make sure they don’t add extra stuff into the contract, and you CAN ask them to slow down during the loan/contract signing when they rush you.) Service center closer to 5 stars. But since there’s no way to separate these reviews, I’ll give it a 4 so it doesn’t ding the service center side. More

I live near camelback Toyota but due to the service and inconsistencies, I will always go out of my way to go to AuthNation Toyota! They are honest, they are efficient, and they are the best! inconsistencies, I will always go out of my way to go to AuthNation Toyota! They are honest, they are efficient, and they are the best! More

Very friendly service representative, busy day but no stress at the dealership, kept in touch and good results. Nice experience, seemed to have plenty of staff. stress at the dealership, kept in touch and good results. Nice experience, seemed to have plenty of staff. More