AutoNation Toyota Tempe - Service Center
Tempe, AZ
1,275 Reviews of AutoNation Toyota Tempe - Service Center
Very friendly service representative, busy day but no stress at the dealership, kept in touch and good results. Nice experience, seemed to have plenty of staff. stress at the dealership, kept in touch and good results. Nice experience, seemed to have plenty of staff. More
Efficient, timely and no nonsense. Friendly service agents and valet staff. Highly recommend. Opportunity for improvement would be to do a min of a quick wash of the vehicle after se Friendly service agents and valet staff. Highly recommend. Opportunity for improvement would be to do a min of a quick wash of the vehicle after service like other Toyota dealerships offer. More
Easy scheduling online. Reasonably fast check in Basic service, rotate tires, fuel injector cleaning, multipoint inspection, in and out in just about 2 hours. Getting car Reasonably fast check in Basic service, rotate tires, fuel injector cleaning, multipoint inspection, in and out in just about 2 hours. Getting car serviced is a lot like going to the dentist, nobody likes it, but it needs to be done. More
I was charged for the items that were not done. It was acknowledged by them and no refund! The coupon was not granted. The issue that the tuck has been there before is STILL there. I am not wasti It was acknowledged by them and no refund! The coupon was not granted. The issue that the tuck has been there before is STILL there. I am not wasting my time nor patience with them and will take it to a professional place to repair. I never had such lousy support and care from my Cayenne nor Colorado cars. More
This dealership has NO respect for my time. I made an appointment at 11:00 for a simple oil change and tire rotation. They knew I would be waiting for my vehicle. After 2 hours and 15 minutes I I made an appointment at 11:00 for a simple oil change and tire rotation. They knew I would be waiting for my vehicle. After 2 hours and 15 minutes I went to the cashier to ask about my vehicle. The cashier went to find out about my vehicle. I waited 10 minutes for her to come back. She told me they were finishing the paper work and I would have my car in 5 Minutes. Another 12 minutes passed and I went to the service manager. He took me out to my advisor Samuel. The service manager couldn’t find him so he phoned him. Another 5 minutes and Samuel found my car. Total disrespect for my time. More
The AutoNatio Toyota Tempe service department has once again met and exceeded my expectations. The entire process, from scheduling my service appointment to the valet returning my vehicle, was seamless, e again met and exceeded my expectations. The entire process, from scheduling my service appointment to the valet returning my vehicle, was seamless, efficient and stress free. The team members were professional and friendly making me feel likey vehicle was in good handsvand I was a valued customer. I waited for my vehicle at the dealership. The waiting area was comfortable and I enjoyed several cups of their complimentary coffee. Fantastic experience! More