AutoNation Toyota Tempe - Service Center

I own a 2018 Camry, now has 17,000 miles. The navigation feature in the car stopped working aprox 2 years ago. I have been told by the service department, on more than one occassion, that t The navigation feature in the car stopped working aprox 2 years ago. I have been told by the service department, on more than one occassion, that they no longer support this feature. The last time I visited for an oil change, the service rep told me that the only way to get this feature was to switch from an Android to an IPhone, or buy a new car. I got a new phone, another Android, because the phone people said Toyota's website says they support both platforms. Long story (a week's worth of effort including a two hour visit to service department and a 2 hour phone call to Toyota's tech support) - they were unable to make things work for me. I discovered an email address within the app, and those people told me how to get it working, and was able to get it up and running on my own. BTW, the tech person put in a request for the dealership to call me on Friday to schedule a repeat visit - they never did. I am a LONG-time repeat Toyota customer and love these cars. However, I no longer have an ounce of faith in the service department. More

Fast and friendly service, very professional, quality product. Easy access, full information available five stars well deserved. product. Easy access, full information available five stars well deserved. More

Highlander service was started and completed as promised. However, I had difficulty scheduling the appointment on-line and had to wait for a phone attendant to set the appointment. However, I had difficulty scheduling the appointment on-line and had to wait for a phone attendant to set the appointment. More

Randy was fantastic, Just as Chris suggested. I am very happy to take my vehicles to this dealership. They are extremely customer oriented. I am very happy to take my vehicles to this dealership. They are extremely customer oriented. More

Jessi was professional and responsive to my service needs and made the experience fast and easy. and made the experience fast and easy. More

Fast service, great service person Randy. My first time coming in on a Saturday, it was much less crowded than weekdays. My first time coming in on a Saturday, it was much less crowded than weekdays. More

Always get service here , they have never done wrong- every time is a good experience every time is a good experience More

Extremely disappointed as the oil leak from VVTI solenoid is still present after the service dept said the o-ring part had been replaced. is still present after the service dept said the o-ring part had been replaced. More

My recent experience for service was excellent. Jose, my Service Advisor, kept me up to date on my vehicle status. Ms. Starrs, in the Rental Department, got me into a new rental vehicle quickly an Jose, my Service Advisor, kept me up to date on my vehicle status. Ms. Starrs, in the Rental Department, got me into a new rental vehicle quickly and efficiently. Mr. Brandon Reed, Service Manager, was extremely helpful to assist in working out the details of my Toyota factory services. The Service Department has always been professional, friendly, and very accommodating. I have purchased my last 4 Toyota vehicles from AutoNation Toyota Tempe and will purchase my next one from them. The Customer Service from every department has always been outstanding. More

I really appreciate Jessie. He was very communicative about what was going on with my car, he was very sweet . Im so glad I brought my car to Toyota, their team was amazing and He was very communicative about what was going on with my car, he was very sweet . Im so glad I brought my car to Toyota, their team was amazing and they saved my car! Thank you so much. More