AutoNation Toyota Tempe - Service Center

Three hours to get a oil change Apointment was at 11 didn't get my truck back until 2:15 disappointed didn't get my truck back until 2:15 disappointed More

The dealership was helpful and gave me a ride home for no cost while my car was being worked on cost while my car was being worked on More

They have always been very prompt and empathetic in every service transaction. Their focus on attention to detail is refreshing. It is obvious that they put the customer at the center of their approach. service transaction. Their focus on attention to detail is refreshing. It is obvious that they put the customer at the center of their approach. More

I did this already, so now I'm frustrated. Rich Taylor is knowledgeable, always responds to my phone calls promptly and provides thorough explanations. Very professional. Jose is a great drive Rich Taylor is knowledgeable, always responds to my phone calls promptly and provides thorough explanations. Very professional. Jose is a great driver who has taught me the best route to your location. I feel the prices are fair and I trust the service. More

Always thorough, complete job quick. Very pleased with the kindness and smiles from the staff. Very pleased with the kindness and smiles from the staff. More

From check-in to check-out, everything was very smooth. The service advisor, Richard Taylor, was very professional and friendly, and he explained everything at the beginning. I trust AutoNation Toyota Temp The service advisor, Richard Taylor, was very professional and friendly, and he explained everything at the beginning. I trust AutoNation Toyota Tempe. More

They always a comfy spot to hang out and read a book or play on my iPad and they are so upfront about what they did and what needs to be done. I work over nights and they understand that and have me in and play on my iPad and they are so upfront about what they did and what needs to be done. I work over nights and they understand that and have me in and out in an hour or less! They always answer any questions I have about my car seeing as I’ve never owned a hybrid before. More

The sales department is nice and helpful. But the service department gives the worst customer service throughout all the dealers in the valley. First, there is almost no way to reach their se But the service department gives the worst customer service throughout all the dealers in the valley. First, there is almost no way to reach their service advisors even after one is assigned. The main phone number (option 1,3) will never reach anyone but voicemail box. The assigned advisor will not reply to my email , text, call until the repair is completed. No status update at all. Also when I first arrived for my appointment, I stood in the service department area next to my car for 22 minutes to have someone came over to talk to me. And then the young guy gave me a paper bag for signing and dropping off my key. Then no one came to me again. I had to wait for another 15 minutes and finally I walked around to find my advisor who was comfortably sitting in the booth and then I asked if I could have him my key. Larry h miller Toyota in Peoria will never let me hang for so long but your service department always does every time I visited. More

The service took longer than I expected, but then they were very busy. My service advisor was very nice. He kept me informed. were very busy. My service advisor was very nice. He kept me informed. More

30,000 mile check up, oil change, air system service and brake fluid change. My car is running great and my advisor Lorena was wonderful and saved me a lot of money. I don’t take my Rav 4 anywhere else. Gr brake fluid change. My car is running great and my advisor Lorena was wonderful and saved me a lot of money. I don’t take my Rav 4 anywhere else. Great Customer Service!!! More