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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,277 Reviews

1,277 Reviews of AutoNation Toyota Tempe - Service Center

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April 03, 2023

This was an emergency and they worked me in. Amazing and did all the work needed plus what extras I asked for. From my service manager to the girl at the rental counter Amazing! More

by sallyaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Montblano
Apr 06, 2023 -

AutoNation Toyota Tempe responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 29, 2023

Great, no problems with service today. Richard Taylor did a great job, highly recommend to everyone. More

by mwerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Apr 01, 2023 -

AutoNation Toyota Tempe responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 29, 2023

Very friendly fast service. was in and out the door before i knew it. Customer service was great and made you feel at home. very nice waiting area for service as well. More

by BoostedK3.ttv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 01, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 28, 2023

Always timely, well-informed and helpful! I recommend Eddie he is amazing and so friendly. Great attitude and personality! Julie More

by Julie S.
Recommend Dealer
Yes
Employees Worked With
Eddie
Apr 01, 2023 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us, Julie! Thanks for the recommendation, and have an amazing day!

March 27, 2023

Chris was very courteous and he also informed me that I had free services on my plan which I forgot. All my requests were taken care and I was given a service brief before I paid and was made assure that e More

by Neal9213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 30, 2023 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 26, 2023

Great, friendly service. However, we were told a part was ordered for our vehicle & we would be notified in a few days to return for installation. It’s been over a week wit More

by Laurasch19
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Stuart
Mar 30, 2023 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (480) 420-3425 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Apr 17, 2023 -

Laurasch19 responded

Ok, we’ve called the number given and left a message for the “General Manager”. Still no call back… so if they truly ordered a strut for the drivers side when we had our car serviced in March, why haven’t we been contacted??! AND, why doesn’t someone call back when we are told our calls (yes, multiple calls) will be returned??

March 26, 2023

I think that the service is great but definitely time consuming in my own opinion. I've made appointments for the times I have been there for oil changes and I seem to be one of the last ones to leave la More

by jennyseip22
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz Alvar
Mar 30, 2023 -

AutoNation Toyota Tempe responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

March 25, 2023

clear communication, quick and efficient work! ! i highly recommend consulting rich for your car service needs!! More

by mokat345
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Mar 29, 2023 -

AutoNation Toyota Tempe responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

There was a long wait time (3 hours) for basic servicing to be completed, even though we had a scheduled appointment. We had this happen on our previous visit as well. More

by Fred.smith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Alameda
Mar 28, 2023 -

AutoNation Toyota Tempe responded

Hello, we regret your experience with us here but are glad you brought this to our attention. Please call our General Manager at (480) 420-3425 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 21, 2023

They are very respectful and honest. They communicate well and on time. The waiting room was very clean with decent coffee. More

by Jdfox4
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 24, 2023 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

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