AutoNation Toyota Tempe - Service Center

I have taken my Tacoma to AutoNation Toyota Tempe for service since I bought it because service was good, and prices were not much more than elsewhere, BUT: since COVID prices have greatly increased, an service since I bought it because service was good, and prices were not much more than elsewhere, BUT: since COVID prices have greatly increased, and tremendous amounts of "dealer fluff" repair suggestions have been added. And then to boot, they broke my windshield yesterday and after keeping me waiting another 15 minutes the service mgr's boss simply pointed at their sign saying they were not responsible for glass breakage. This spot WOULD have been my first stop for my next new car; now I will NEVER take any car back to them and NEVER shop at this facility again. I don't know if there was a management change or what, but what a terrible decline from outstanding to garbage. More

Eddie Alameda (service manager) made my experience for my routine maintenance a breeze. He communicated with me to let me know how the process would go and stuck to the time frame he said it would take to co routine maintenance a breeze. He communicated with me to let me know how the process would go and stuck to the time frame he said it would take to complete. More

Robert Gamboa was very polite and fast. Great experience overall and I feel like he displayed honesty and was understanding. Great experience overall and I feel like he displayed honesty and was understanding. More

Great dealership. Service is always nice and quick. My last service was done 20 minutes faster than expected. Service is always nice and quick. My last service was done 20 minutes faster than expected. More

I did an initial review stating my concern with the cost of service at this dealership. Within one day I received a call back from Brandon as a follow-up to my review and asking me about my experience at t of service at this dealership. Within one day I received a call back from Brandon as a follow-up to my review and asking me about my experience at the dealership. Brandon was professional and interested in how the dealership could improve upon that Dealer/Customer Relationship. The follow-up was appreciated and timely. Due to the follow-up here, along with the always excellent treatment by my service tech Rich Taylor, I am doing a 5 star review for these efforts. More

I’ve gotten every PM on my 2010 Prius done at this dealership that we bought it from. We are generally pleased with the service, tho wait times continue to grow. This most recent visit was no exceptio dealership that we bought it from. We are generally pleased with the service, tho wait times continue to grow. This most recent visit was no exception. The only other knock was that the car was not washed as usually happens. I chose not to complain at the time because the longer wait time for the service had me impatient to leave. Service advisor was a nice guy and competent. More

Had initial concerns with my service experience. Not with my service manager who is excellent, but with some of the pricing. Received a call back from one of the service managers (Brandon Reed) wh Not with my service manager who is excellent, but with some of the pricing. Received a call back from one of the service managers (Brandon Reed) who listened to my concerns and was able to adequately remedy them. I have changed my rating due to this follow-up. More

It was time for that mileage reached service. Randy provided me upfront costs and timely service. Randy provided me upfront costs and timely service. More

I just had my car serviced at Autonation Toyota Tempe. My service advisor Eddie Alameda was great! Updated me through out the process and was very friendly and knowledgeable! 5 star service! I will be com My service advisor Eddie Alameda was great! Updated me through out the process and was very friendly and knowledgeable! 5 star service! I will be coming back and I definitely recommend working with Eddie Alameda! More

Eddie Alameda is an exceptional service advisor definitely recommend them to any other customers, he is thoughtful and helpful every time definitely recommend them to any other customers, he is thoughtful and helpful every time More