Back

AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

Sort by
May 27, 2023

Very helpful explains well prompt reliable know and understand s the problem listen s well More

by Ecarlson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich taylor
May 31, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

My service advisor is excellent and has been for many years. I look forward to many more!! More

by stevemeisner99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
May 27, 2023 -

AutoNation Toyota Tempe responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

Randy Scott, who was the service advisor was excellent at explaining the car needs and they did a great job. Thanks More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Scott
May 26, 2023 -

AutoNation Toyota Tempe responded

Hi Carlos, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

Great service. Chris M is the best service manager. He took care of me immediately. More

by momtazalam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris M
May 25, 2023 -

AutoNation Toyota Tempe responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

May 20, 2023

Five phone calls for return phone call from service…never got it!. Very polite employees! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser
May 23, 2023 -

AutoNation Toyota Tempe responded

Hi Barbara, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2023

Good customer service, finished when promised. Staff was too friendly. It was good experience for me. More

by samiraeb
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi, tays
May 22, 2023 -

AutoNation Toyota Tempe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

This is an excellent dealership that I have been going to gor nearly 20 years. The People are nice and trustworthy. I have never had an issue here. They have always serviced my Scion TC with no issues a More

by randy_droid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
May 23, 2023 -

AutoNation Toyota Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 18, 2023

I went to a competitor for years, even bought several brand new cars there. However, the quality of customer service diminished so I thought I'd try AutoNation Toyota Tempe. I'm certainly glad I did. My More

by josephfercho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Montalbano
May 23, 2023 -

AutoNation Toyota Tempe responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 16, 2023

Serviced SUV per Toyota's recommended guidelines however, AutoNation offered three items that were over priced and two were not needed at all, totaling over $560. The one item was offered at $230, went else More

by KRC
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Stuart
May 18, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 420-3425 to discuss what we can do to help.

May 16, 2023

I have taken my Tacoma to AutoNation Toyota Tempe for service since I bought it because service was good, and prices were not much more than elsewhere, BUT: since COVID prices have greatly increased, an More

by wbwarner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember names
May 19, 2023 -

AutoNation Toyota Tempe responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Wbwarner1. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

...
41
...