AutoNation Toyota Tempe - Service Center
Tempe, AZ
1,259 Reviews of AutoNation Toyota Tempe - Service Center
I called and checked to see about the charge for 10000 mile check-up. My appointment was at 11:00, I showed up at 10:30. No problem . Randy took great care of me. Car retrieval seemed like a extra long mile check-up. My appointment was at 11:00, I showed up at 10:30. No problem . Randy took great care of me. Car retrieval seemed like a extra long wait. More
I am so sincerely grateful for your Service Department staff at AutoNation Toyota Tempe! After another driver crashed into my daughter's car, I advised her to call the police, the insurance company, and t staff at AutoNation Toyota Tempe! After another driver crashed into my daughter's car, I advised her to call the police, the insurance company, and then our Toyota Advisor, Rich Taylor! We have been bringing our Toyotas to Rich Taylor for fifteen years because he is knowledgeable, friendly, and above all, honest! While it was a VERY STRESSFUL situation, I knew Rich would know exactly what we should do. I know I can also rely on your Service Department managers Chris and Brandon! They are also friendly and super knowledgeable and, in the past, have shown the ability to cut through the proverbial red tape to get me back on the road (whether it's my car or a rental) when I have more serious problems (like when my catalytic converter was stolen and I had to deal with my insurance company, getting a rental, and getting my car repaired). Whether we are bringing our cars in for regular service, or for SERIOUSLY STRESSFUL car drama, I have complete peace of mind knowing Rich, Chris, Brandon, and your highly skilled mechanics at AutoNation Toyota Tempe will be there to talk me off the ledge, take care of our cars, and get us back on the road as fast as possible! Thanks so much for employing such honest, knowledgeable, and flexible staff members! Warmest regards! More
Always satisfied with Tempe Toyota. My cars don't know another shop.. Also, Randy Scott is very good at his job and I appreciate all of his help. My cars don't know another shop.. Also, Randy Scott is very good at his job and I appreciate all of his help. More
Until my last matainence check as was good. But shortly after leaving my most recent visit my battery died. When I got it checked at autozone, I was told the battery was bad. I was upset having But shortly after leaving my most recent visit my battery died. When I got it checked at autozone, I was told the battery was bad. I was upset having paid to have my car service and such an important issues was overlooked or just completely ignored. I am content with my previous service visits, but this last one in June 2023 was not a reassuring moment for future services at this location More
I am usually really excited about getting my vehicle serviced. This appointment I learned that I had two free oil changes I could have used but sadly this is the first time a tech has told me this. Also serviced. This appointment I learned that I had two free oil changes I could have used but sadly this is the first time a tech has told me this. Also, the tech Lorena seemed very rushed and did not want to take my vehicle back for the multi point inspection at first which seemed like I wasted my time. I was a little disappointed with my last experience and hope it is not the same next time. More
there were some misunderstanding regarding my service. I went back and dealer at Auto-nation Toyota agreed to correct and explain me better what needed to be done. So, I am happy now and pleased to say ev I went back and dealer at Auto-nation Toyota agreed to correct and explain me better what needed to be done. So, I am happy now and pleased to say everything is good. More
I love this dealership for its service department. They are relaxed, knowledgeable and follow up on issues. They also do not try to hard upsell on recommended services. I will return They are relaxed, knowledgeable and follow up on issues. They also do not try to hard upsell on recommended services. I will return More