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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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July 02, 2023

I have professional service from the receptionist to the service manager to the mechanics. Thank you. More

by Dwight B
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 05, 2023 -

AutoNation Toyota Tempe responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 02, 2023

I have been bringing our Toyotas for service to this location since the late 90s. The service has always been good. Today, however, and making today’s appointment was not. I took my 4Runner in for the b More

by Jpiazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Montalbano
Jul 05, 2023 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

June 30, 2023

3.5 hours to rotate my tires. Also took 25 mi it’s to get the car checked in. More

by Rob P
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dylan
Jul 04, 2023 -

AutoNation Toyota Tempe responded

Rob, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

June 30, 2023

I bought my truck here and I am super happy with Jorge Bejarano's service when he handles my maintenance, he is a sincere and trustworthy person More

by jesusruizt011
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Bejarano
Jul 04, 2023 -

AutoNation Toyota Tempe responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Relatively quick service time. Easy to set up appt. Rich Tayler was really great in keeping me updated More

by rpcramer01
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rich Tayler
Jul 03, 2023 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 29, 2023

Staff was friendly but did not communicate very well with us about the status of the repairs . More

by larryjanetdavis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 03, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 29, 2023

The 15k mile Toyota care service felt like a waste of time. They topped off my fluids, rotated my tires (not rotate and balance?) and then tried to upsell me on air filter and cabin filter (shouldn’t thi More

by Kate
Service Time
Recommend Dealer
No
Employees Worked With
Jorge
Jul 03, 2023 -

AutoNation Toyota Tempe responded

Hi Kate, we appreciate you taking the time to respond. The staff at AutoNation Toyota Tempe take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 420-3425 -- we hope to hear from you soon.

June 29, 2023

Prompt, thorough service. Attention to detail and service needs get our 5-star approval. Thank you Brandon, Chris, Jorge More

by Edavis254
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Chris Jorge
Jul 03, 2023 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 29, 2023

Been coming here for years and never a problem. Randy is awesome and always takes excellent care of me and my Toyotas! More

by Shan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 03, 2023 -

AutoNation Toyota Tempe responded

Hi Shan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 29, 2023

Service is thorough and has been done in the timeframe given. Jose is great, treats you professionally while reviewing your service and answering your questions. Clean lobby and fast, respectfully valet s More

by rrstrat3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Elias
Jul 04, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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