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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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November 18, 2023

Great customer focus and service. From parts to service adviser to manager everyone was very helpful and amazing. More

by rameshjariz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Remember Chris the service manager who helped put the wiper inserts. He was prompt, professional and very pleasant. The parts person and service greeter were very good as well.
Nov 21, 2023 -

AutoNation Toyota Tempe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

We live in Mesa but have continued to use Auto Nation Tempe Toyota. As we value their assistance and Randy Scott and the good work of keeping up our 2 Prius cars More

by ckfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Dec 29, 2023 -

AutoNation Toyota Tempe responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 15, 2023

My very first service appointment at AutoNation Toyota in Tempe. My service advisor Rich Taylor was fabulous to deal with! I will be continuing to take my Camry there for sure! More

by Christine TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
Nov 18, 2023 -

AutoNation Toyota Tempe responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 14, 2023

Clear pricing (and, importantly, there were no surprises) and fast service. Also, Rich was fantastic to work with. Good communication, good guy to deal with. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Nov 17, 2023 -

AutoNation Toyota Tempe responded

Hi Russ, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

Service is not as expected in terms of quality of work. Paid for service that was not performed. This is a very bad customer service. More

by fredgiussepi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ask the service manager
Nov 15, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 420-3425 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 12, 2023

Service rep Rich Taylor was great to work with. Knowledgeable, gave good input, kept me informed. More

by suemcfadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Nov 13, 2023 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 12, 2023

Took in my 08 camry hybrid due to a rattle like noise coming from the rear end of the car. As expected the shocks needed to be replaced. They didn't have the part so had to wait to the following day. Se More

by Deac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Nov 14, 2023 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

November 10, 2023

I took my RAV4 in to be serviced and had the pleasure of meeting Eddie. He was very, kind courteous and respectful. He explained what my vehicle needed to keep it running for years to come, I agreed. When I More

by M3tnez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Nov 13, 2023 -

AutoNation Toyota Tempe responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 09, 2023

Work done in a timely manner. Service advisor verry professional. I have purchased 6 vehicles from Auto Nation Tempe. More

by borelkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
Nov 11, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 11, 2023 -

borelkelley responded

Thank you.

November 09, 2023

Jorge and the rest of the staff are always polite, friendly and do their best to get me in and out of there as quickly as possible. More

by gardengal2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Nov 11, 2023 -

AutoNation Toyota Tempe responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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