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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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December 07, 2023

Service advisors are courteous and well informed on vehicle maintenance. Techs are thorough in reviewing maintenance for other needed items. More

by JBier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 08, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 06, 2023

Oil cap was not replaced after oil change. Five minutes after leaving dealership I smelled smoke and stopped. Opened the hood and oil was dripping down on the engine. Luckily I found the cap a More

by T8R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
Dec 08, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (480) 420-3425. We'd appreciate the chance to make your experience a positive one.

December 05, 2023

I had a very long day and confusion as to who was servicing me. I purchased a Honda with a Toyota Auto Nation service agreement. i mistakenly went to Honda for service. I wasn't informed until app More

by jellib6
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Alameda and Chris Keenan
Dec 08, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 04, 2023

There service department is still suffering from Covid. They used to wash your car and take their time with your vehicle. Now I think they rush them through without quality checks. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
December 04, 2023

Eddie Alameda is the absolute best. He is professional and thorough and makes his customers feel like family. More

by Davebecker1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Alameda
Dec 07, 2023 -

AutoNation Toyota Tempe responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Tempe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2023

I found the several people who helped my during my visit for maintenance of my Sienna van were exceptionally nice. The service was timely , the waiting area was pleasant and it was good coffee along with a More

by ruthwallace78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, two ladies at cashier area
Dec 07, 2023 -

AutoNation Toyota Tempe responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Tempe. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2023

Went in for simple oil change and tire rotation for 100 bux. The tpms was not reset and is lit on the dash. Three calls to Service with messages left not returned two weeks later Not Happy! More

by ray
Workmanship
Recommend Dealer
No
Employees Worked With
Chris Taylor
Dec 06, 2023 -

AutoNation Toyota Tempe responded

Hi Ray, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 02, 2023

It was my first time coming to this dealership for service. They were very organized and professional. Waiting area is very spacious. Service was done in a timely manner. Also had shuttle service avai More

by kbt730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 05, 2023 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 30, 2023

Great service from Eddie! He reached out to keep me informed and sent pictures! Thanks Eddie More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 01, 2023 -

AutoNation Toyota Tempe responded

Hi Steve, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 30, 2023

Kudos to Richard Taylor for his outstanding job as a service advisor. He is Honest, Knowledgeable, Pleasant and goes beyond expectations to satisfy his customers. More

by elaine.halvorson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Dec 02, 2023 -

AutoNation Toyota Tempe responded

Hi Elaine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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