AutoNation Toyota Tempe - Service Center

No courtesy wash job, lets stop blaming covid for everything. You could make sure your crew is vaccinated and wearing masks. Also myself and four other customers had to wait for almost 30 minutes to everything. You could make sure your crew is vaccinated and wearing masks. Also myself and four other customers had to wait for almost 30 minutes to get our car after paying the bill while several service personnel were occupied on cell phones and groups doing personal chit-chat. Yes, when you talk loud about your fun experiences at the bar, pool, gym and etc. we can hear you, especially when we are being ignored. More

Awesome service, always good service every time I go to get my tires rotated or oil change. .but it would be nice to have a car wash . get my tires rotated or oil change. .but it would be nice to have a car wash . More

Yet another great service from AutoNation Toyota Tempe. They have one of the best service departments in the valley. As always outstanding work by Tuan To, he is one of the main reasons I keep coming back They have one of the best service departments in the valley. As always outstanding work by Tuan To, he is one of the main reasons I keep coming back to AutoNation Tempe Toyota all the way from south east chandler. I would like to thank Tuan for outstanding customer care. More

Is easy to deal with. Job is done right the 1st time! Time saving, quick and reliable service. Service tech was courteous. Great dealership, competent employees. Time saving, quick and reliable service. Service tech was courteous. Great dealership, competent employees. More

Eddie was a pleasure to have as my service advisor today. He explained everything very well, and made sure my Highlander was ready for a long road trip! Thank you so much Eddie. The waiting room wa today. He explained everything very well, and made sure my Highlander was ready for a long road trip! Thank you so much Eddie. The waiting room was convenient and comfortable to be able to do some work from there while I waited. More

Terrible service and unfriendly staff. I will never go back. Brought my car in for a recall and they made my car worse. My Car smelled like gasoline and got my family sick from the gasoline fumes inside back. Brought my car in for a recall and they made my car worse. My Car smelled like gasoline and got my family sick from the gasoline fumes inside the car. When I called to ask for assistance nobody was helpful. In fact one advisor called back and left a voicemail saying it was natural and there was no need to come back. When I finally got through to to a live person they said to bring car back but refused to give loaner. A manager finally agreed to give me a loaner. It’s a good thing they did because it turns out they broke the fuel line which filled cabin full of gasoline fumes. The Rental car lady was rude and was in a very bad mood when she met me at her desk. The rental car was dirty and had trash in it from previous people. When I finally got my car back I had issues with the cashier. she was busy texting and didn’t acknowledge me for a couple minutes before realizing she had a customer. Then when I finally got my car it smelled musty and it was clear they left my windows down during a monsoon because the inside was filthy. Every surface was covered in dirt. They also left grease smudges on the inside of the door and their trash in my car as well. All and all the worst experience ever. I was considering trading my RAV4 in for a new car and was contacted by Kort Iserman who was going to look at my car and make me an offer. They had my car for a week and he never followed up. Needless to say I will look elsewhere. More

Tempe Auto nation is an extremely well run organization. Their employees are excellent at their jobs. The repairs are done in a timely manner. Your auto is ready when promised. organization. Their employees are excellent at their jobs. The repairs are done in a timely manner. Your auto is ready when promised. More

I had to bring my car in for a recall and they did a fantastic job! From the service schedule to the service representative, I was treated like a VIP! fantastic job! From the service schedule to the service representative, I was treated like a VIP! More