AutoNation Toyota Tempe - Service Center

Worst Customer Service Ever They told me I didn't have an appointment when I pulled up, I had to find the email they sent to prove to them I was supposed to be there. The sales They told me I didn't have an appointment when I pulled up, I had to find the email they sent to prove to them I was supposed to be there. The sales rep did not have the $500 they have owed us for almost two months. Then I waited two hours for a 30 minute oil change! It seemed like my car didn't move for about an hour before I got it. Finally after xxxxxxxx a little they said it's almost ready. They then handed me a bill for $107 dollars and I asked why I'm being charged when I have the Prepaid Maintenance Service. They did not have an answer and I had to try and contact several different managers before they finally found the record that I had the service. My center console was open like someone had gone through it. Was late for work because of it and would absolutely never go back here ever again! More

Has the worst service Got put in a rental that wasn't good for my family. Pushed off the side. They can't find my warranties on my truck. when I can go to the other side of Got put in a rental that wasn't good for my family. Pushed off the side. They can't find my warranties on my truck. when I can go to the other side of the dealership to get the paperwork. Manager and service director don't care about what the xxxx they do to you. They say give them time. They didn't look it to it More

Superb Service & Veteran Friendly I was surprised to see the recent review indicating a non-friendly to Vet's response. I found otherwise. While I was waiting for my service-work on I was surprised to see the recent review indicating a non-friendly to Vet's response. I found otherwise. While I was waiting for my service-work on my 2013 Prius Persona, I was shown some new cars by a former Army vet. My service advisor, "Toon" was excellent. He was knowledgable, friendly, and attentive. I did't buy my '13 Prius there, but plan to next go-around (assuming they are still competitive)... More

I have found Javier Marquez to be very friendly, professional, and very helpful. I have never experienced service experiences as good as Javier Marquez. He is awesome and I trust him! professional, and very helpful. I have never experienced service experiences as good as Javier Marquez. He is awesome and I trust him! More

I have found Andy to be very professional, thorough, thoughtful, helpful, and friendly. He has answered all my questions, and resolved any concerns I may have had, to my satisfaction. The waiting area, thoughtful, helpful, and friendly. He has answered all my questions, and resolved any concerns I may have had, to my satisfaction. The waiting area, and restrooms, are always neat and clean, the shuttle service (when I had occasion to use it) was prompt. More

After having a horrible time with Riverview Toyota, these guys treated me great. They helped me fix my problems and I really feel bad about taking my business to Riverview to save $15 a month. It was not wor guys treated me great. They helped me fix my problems and I really feel bad about taking my business to Riverview to save $15 a month. It was not worth it and I have learned my lesson. These guys treat you right and always try to help me with any issues. I have been a loyal customer for almost 10 years (with one stupid mistake) and will keep coming back from now on. More

Everyone wants to know how they are doing from time to Everyone wants to know how they are doing from time to time. Anyway, I give this dealership high marks for selling me a 2005 Scion XB, and for servic Everyone wants to know how they are doing from time to time. Anyway, I give this dealership high marks for selling me a 2005 Scion XB, and for servicing it the way they have. This truly has been a great car for the ease of use and dependability at 87,000 miles. Pretty peppy too! I like the ease of getting in and out of the car as well. The service group has a nice lounge area, and kept me updated on the time I would spend in it. Prices for service are not too bad either. Friendly helpful staff all around, even the guy that drives the shuttle. I like it that they would buy the car back! What a great compliment to the car. Just that I don't have any plans to sell it. It works too well. More