AutoNation Toyota Tempe - Service Center

My car took some damage while in for a service. It is now back in the shop for repairs. good news is they gave me a rental car. Rating would have been 5 stars if not for that and once i get it back fixed i a back in the shop for repairs. good news is they gave me a rental car. Rating would have been 5 stars if not for that and once i get it back fixed i am sure the next rating will be 5 stars More

Everything was handled in a timely manner. All questions were answered without any hesitation. Waiting area was comfortable and clean. Overall experience was better than expected. were answered without any hesitation. Waiting area was comfortable and clean. Overall experience was better than expected. More

Eddie Alameda has been my service advisor since 2014. He is the greatest!!!!! Friendly, courteous and knowledgeable. He never tries to over sale service. He's our go to guy for service!! Thanks Eddie!! is the greatest!!!!! Friendly, courteous and knowledgeable. He never tries to over sale service. He's our go to guy for service!! Thanks Eddie!! More

I have used this dealership for the past five years and they do an awesome job looking after me and my car couldn't be any happier. Thank You they do an awesome job looking after me and my car couldn't be any happier. Thank You More

Guy was extremely helpful and knowledgeable. He took the time to answer my questions and concerns. time to answer my questions and concerns. More

Rich Taylor took great care of my needs on August 4. Great Service. Understood the problem, had it fixed within a few hours. Shuttle service leaves a lot to be desired. Said I would call my wife for a r Great Service. Understood the problem, had it fixed within a few hours. Shuttle service leaves a lot to be desired. Said I would call my wife for a ride. It was suggested they have a free shuttle. I waited. And waited. They have a board for the time the shuttle driver would return. No time written on it. I waited. Called my wife and she picked me. Never saw a shuttle driver. More

The dealership gave me a prompt appointment. I was treated fairly. Investigation did not reveal suspected defect. I was satisfied when I competed my visit. treated fairly. Investigation did not reveal suspected defect. I was satisfied when I competed my visit. More

They didn't fix radio as asked, they assumed it was an update issue. Wiped my phone from the radio, and the touch screen still does not work. I unfortunately paid for their extended service when I bought update issue. Wiped my phone from the radio, and the touch screen still does not work. I unfortunately paid for their extended service when I bought the car, not worth it. More

He was readily available. Explained what was. Going to be done and the time it would take. He was right on as to timing and to explaining what to expect on next visit. be done and the time it would take. He was right on as to timing and to explaining what to expect on next visit. More

No courtesy wash job, lets stop blaming covid for everything. You could make sure your crew is vaccinated and wearing masks. Also myself and four other customers had to wait for almost 30 minutes to everything. You could make sure your crew is vaccinated and wearing masks. Also myself and four other customers had to wait for almost 30 minutes to get our car after paying the bill while several service personnel were occupied on cell phones and groups doing personal chit-chat. Yes, when you talk loud about your fun experiences at the bar, pool, gym and etc. we can hear you, especially when we are being ignored. More