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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,283 Reviews

1,283 Reviews of AutoNation Toyota Tempe - Service Center

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August 07, 2021

Eddie Alameda has been my service advisor since 2014. He is the greatest!!!!! Friendly, courteous and knowledgeable. He never tries to over sale service. He's our go to guy for service!! Thanks Eddie!! More

by sandranairn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Almeda- 5 stars
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Tempe! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

I have used this dealership for the past five years and they do an awesome job looking after me and my car couldn't be any happier. Thank You More

by seashelma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2021

Guy was extremely helpful and knowledgeable. He took the time to answer my questions and concerns. More

by keno40853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy in service
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, your satisfaction is our top priority If you have any further questions, please give us a call. We're always happy to help! .

August 05, 2021

Rich Taylor took great care of my needs on August 4. Great Service. Understood the problem, had it fixed within a few hours. Shuttle service leaves a lot to be desired. Said I would call my wife for a r More

by Masked Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Taylor, Service Advisor
Aug 06, 2021 -

AutoNation Toyota Tempe responded

Masked, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Tempe! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2021

The dealership gave me a prompt appointment. I was treated fairly. Investigation did not reveal suspected defect. I was satisfied when I competed my visit. More

by argentinarich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Bachmura, Bryce Whittier, William Craven, Kimberly Lawler, Jonathan Miles, Gary Somenek, James Bradberry, Sisco Islamagic
Aug 06, 2021 -

AutoNation Toyota Tempe responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2021

They didn't fix radio as asked, they assumed it was an update issue. Wiped my phone from the radio, and the touch screen still does not work. I unfortunately paid for their extended service when I bought More

by Ak602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

August 02, 2021

He was readily available. Explained what was. Going to be done and the time it would take. He was right on as to timing and to explaining what to expect on next visit. More

by Buckesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toon
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 02, 2021

No courtesy wash job, lets stop blaming covid for everything. You could make sure your crew is vaccinated and wearing masks. Also myself and four other customers had to wait for almost 30 minutes to More

by why
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

July 31, 2021

Awesome service, always good service every time I go to get my tires rotated or oil change. .but it would be nice to have a car wash . More

by gueratmramirez
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

Yet another great service from AutoNation Toyota Tempe. They have one of the best service departments in the valley. As always outstanding work by Tuan To, he is one of the main reasons I keep coming back More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan To
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hello Peter, it is great to read such wonderful comments about your recent experience with Tuan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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