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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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August 03, 2021

The dealership gave me a prompt appointment. I was treated fairly. Investigation did not reveal suspected defect. I was satisfied when I competed my visit. More

by argentinarich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Bachmura, Bryce Whittier, William Craven, Kimberly Lawler, Jonathan Miles, Gary Somenek, James Bradberry, Sisco Islamagic
Aug 06, 2021 -

AutoNation Toyota Tempe responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2021

They didn't fix radio as asked, they assumed it was an update issue. Wiped my phone from the radio, and the touch screen still does not work. I unfortunately paid for their extended service when I bought More

by Ak602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

August 02, 2021

He was readily available. Explained what was. Going to be done and the time it would take. He was right on as to timing and to explaining what to expect on next visit. More

by Buckesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toon
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 02, 2021

No courtesy wash job, lets stop blaming covid for everything. You could make sure your crew is vaccinated and wearing masks. Also myself and four other customers had to wait for almost 30 minutes to More

by why
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

July 31, 2021

Awesome service, always good service every time I go to get my tires rotated or oil change. .but it would be nice to have a car wash . More

by gueratmramirez
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

Yet another great service from AutoNation Toyota Tempe. They have one of the best service departments in the valley. As always outstanding work by Tuan To, he is one of the main reasons I keep coming back More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan To
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hello Peter, it is great to read such wonderful comments about your recent experience with Tuan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 30, 2021

Is easy to deal with. Job is done right the 1st time! Time saving, quick and reliable service. Service tech was courteous. Great dealership, competent employees. More

by justtinac46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Jul 30, 2021 -

justtinac46 responded

GreTat job

Jul 30, 2021 -

justtinac46 responded

Nice dealership

July 30, 2021

Eddie was a pleasure to have as my service advisor today. He explained everything very well, and made sure my Highlander was ready for a long road trip! Thank you so much Eddie. The waiting room wa More

by tkirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alameda
Aug 19, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 27, 2021

Responsive staff make me feel welcome. Service is always timely. They take time to explain the work that's been done and any additional service I might consider. More

by kwaldrup
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher
July 26, 2021

The service team greeted me with a smile and the maintenance service was performed in a timely fashion. The staff was knowledgeable and kind. My car stays in tip top shape at Toyota! More

by Audrey Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ouellette