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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,272 Reviews

1,272 Reviews of AutoNation Toyota Tempe - Service Center

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September 09, 2021

They use to wash your car after they've service it... they don't anymore. Not sure why you have to have a certain amount of words to complete your survey???? More

by Jolin3koelsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Bachmura, Bryce Whittier, William Craven, Kimberly Lawler, Jonathan Miles, Gary Somenek, James Bradberry, Sisco Islamagic, Charles Bradberry, Laurence Bautista
Sep 13, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

September 08, 2021

Scheduled an appointment as part of Toyota recall service campaign. Was able to complete the requested service on time as committed. Dealer also has complimentary shuttle drop off/pickup service. More

by artizapmolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Larsen
Sep 10, 2021 -

AutoNation Toyota Tempe responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 07, 2021

I come back year after year to AutoNation Toyota for my car maintenance because they always do a good job here. I see Eddie most of the time when he is available as he explains what needs to be done and w More

by Liza
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie from Service Department
Sep 09, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 03, 2021

I am 60 yrs old and have only bought a vehicle from a dealership 2 times in my life just to avoid dealerships. I bought a Camry from this dealership 1 year ago and the experience was much better than I a More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember any of the names
Sep 06, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 03, 2021

The service was great once we finally got to see somebody. However, we waited a long time to see somebody. Need a better process to get the cars processed. More

by snicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarez
Sep 06, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2021

I am never surprised at the friendliness and cleanliness of this Dealership. . I had Guy Larsen in service he was great! Very fair pricing ! Thanks More

by Theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Larsen
Sep 07, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 02, 2021

Very timely and through. I have nothing more to say, asking for 25 words to completes makes me want to not complete. So I would suggest changing this option More

by sacunadc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy
Sep 06, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

I’ve been coming to Tempe Toyota for over 20 years. My family and I have all purchased multiple cars here through the years. Today I came in for an oil change and née brakes. I always see Randy Scott in More

by mariekhaze@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott in the service dept.
Sep 06, 2021 -

AutoNation Toyota Tempe responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

Called Rich Taylor and explained the issue, and he said bring it in. Arrived and was met by Rich and was told that it was be about 1.5 hrs. While servicing the truck Rich call and said that there was an op More

by mrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Sep 05, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 01, 2021

A part was not ordered in time. Area of repair was noticeably scratched in multiple places. Steering column now makes a noise any time it is turned more than 180-degrees. Car now makes sound any time More

by E-Cat12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not known
Sep 05, 2021 -

AutoNation Toyota Tempe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Tempe. If you'd like, please contact our General Manager at (480) 420-3425. We'd appreciate the chance to make your experience a positive one.

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