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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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September 03, 2021

I am 60 yrs old and have only bought a vehicle from a dealership 2 times in my life just to avoid dealerships. I bought a Camry from this dealership 1 year ago and the experience was much better than I a More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember any of the names
Sep 06, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 03, 2021

The service was great once we finally got to see somebody. However, we waited a long time to see somebody. Need a better process to get the cars processed. More

by snicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarez
Sep 06, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2021

I am never surprised at the friendliness and cleanliness of this Dealership. . I had Guy Larsen in service he was great! Very fair pricing ! Thanks More

by Theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Larsen
Sep 07, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 02, 2021

Very timely and through. I have nothing more to say, asking for 25 words to completes makes me want to not complete. So I would suggest changing this option More

by sacunadc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy
Sep 06, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

I’ve been coming to Tempe Toyota for over 20 years. My family and I have all purchased multiple cars here through the years. Today I came in for an oil change and née brakes. I always see Randy Scott in More

by mariekhaze@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott in the service dept.
Sep 06, 2021 -

AutoNation Toyota Tempe responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

Called Rich Taylor and explained the issue, and he said bring it in. Arrived and was met by Rich and was told that it was be about 1.5 hrs. While servicing the truck Rich call and said that there was an op More

by mrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Sep 05, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 01, 2021

A part was not ordered in time. Area of repair was noticeably scratched in multiple places. Steering column now makes a noise any time it is turned more than 180-degrees. Car now makes sound any time More

by E-Cat12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not known
Sep 05, 2021 -

AutoNation Toyota Tempe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Tempe. If you'd like, please contact our General Manager at (480) 420-3425. We'd appreciate the chance to make your experience a positive one.

August 31, 2021

Prompt, professional service. Friendly shuttle drivers. Since my car took longer then expected I would have preferred a phone can with an update and time estimate. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Sep 03, 2021 -

AutoNation Toyota Tempe responded

Hi Lisa, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help. Have a great day.

August 30, 2021

I have been getting my vehicle serviced at autonation toyota since I bought it last year. I have never received good service. Small things such as tire psi was marked at 36 in all tires when none of them More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Taylor, Toby, Service director
Sep 03, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 29, 2021

Always excellent service.100 percent satisfied .Toon is a great service advisory.have been coming here for service since I purchased the car and always satisfied.will continue to get service here as long as More

by Madougherty23@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toon to
Aug 31, 2021 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

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