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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,272 Reviews

1,272 Reviews of AutoNation Toyota Tempe - Service Center

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September 16, 2021

This dealership is going down hill. Everytime I go it gets worse and the wait time gets longer and longer. Very bad customer service also!! Very disappointing, and I think it's time to look for another More

by amandaperry555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 16, 2021 -

AutoNation Toyota Tempe responded

Hi, we regret to hear that your recent experience was anything less than exceptional. If you'd like, please contact our General Manager at (480) 420-3425. We'd appreciate the chance to make your experience a positive one. We hope to hear from you.

September 16, 2021

I bring two cars in for service on a regular basis. I can not imagine their being a better dealer anywhere! If there’s an award for “Best Service Advisor” hands down it would be awarded to Taun To! More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taun To
Sep 23, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 16, 2021

Long lines, but they addressed all customers quickly. I had a failing battery and the vehicle would not start once shut off. They took these concerns into consideration and brought my vehicle back to the More

by Mr. O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Elias
Sep 23, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 16, 2021

Tuan is the best. He's nice, knowledgeable, professional, and remembers us every time we come in for servicing. We also will typically not schedule a servicing appointment unless Tuan is available. More

by temartinez2013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tuan
Sep 23, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 14, 2021

Six hours for a 130K service and to replace a bad battery? Seems a little e cessive to me. More

by Shop4misterf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Alemeda
Sep 16, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

I pass a different dealer to come to see you.I bought my Avalon there and have had it serviced there exclusively.I always feel like they treat me special and Guy always helps me keep my car serviced on time More

by Usmc rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy larson
Sep 16, 2021 -

AutoNation Toyota Tempe responded

Hi, it is great to read such wonderful comments about your recent experience with us! Your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 13, 2021

The service adv eddie was excellent. He was quick and efficient. The cashier and valet were very friendly. More

by Cat4me869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Sep 15, 2021 -

AutoNation Toyota Tempe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2021

Great service, have been bring my car here since I purchased it 10 years ago. Eddie Alemeda has been great to work with this entire time ! More

by Mgtrujillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alameda
Sep 15, 2021 -

AutoNation Toyota Tempe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 10, 2021

Very accommodating & immediate service. Service advisor Tuan To was on top of my warranty issue and immediately addressed & coordinated the service for replacement. Quick turn around. More

by Kfh1062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan To
Sep 13, 2021 -

AutoNation Toyota Tempe responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 31, 2022 -

Kfh1062 responded

Service Advisor - Jorge Bejarano has provided excellent & outstanding customer service. Jorge constantly communicated with me throughout the entire service process. I truly believe Jorge is an example of High Quality Customer Service. Myself and my sons will always request Jorge for our future service needs on our vehicles at AutoNation Toyota Scion Tempe. You should too! 👍🏽

September 09, 2021

Excellent service . Is my first time at this dealership and was great . For sure I come back to this dealer . Thanks Christ for you excellent customer service More

by Hector noriega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris montalbano
Sep 13, 2021 -

AutoNation Toyota Tempe responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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