AutoNation Toyota Tempe - Service Center

My truck has been serviced at this dealership for over 10 years. My service advisor, Tuan To is outstanding to work with and I trust his advise. He is one of the main reasons I keep coming back to this dea years. My service advisor, Tuan To is outstanding to work with and I trust his advise. He is one of the main reasons I keep coming back to this dealership. More

Took care of my issue fast very personable Doug my service advisor was great to work with service advisor was great to work with More

The service agent was respectful and honest. It didn’t take as long as we expected take as long as we expected More

My 16,000 mile oil change, engine filter change and fluid check took only one hour and I was back on my way. However I do miss the free car wash they used to provide. They said they don't do them because o check took only one hour and I was back on my way. However I do miss the free car wash they used to provide. They said they don't do them because of Covid. I don't believe that. I think it is economics. More

Terrible customer service, and apparently they will do anything to deny a warranty claim...even one that has been pre-approved from the warranty company. Not only did they not fix the problem...they tried anything to deny a warranty claim...even one that has been pre-approved from the warranty company. Not only did they not fix the problem...they tried charging me to 'update the stereo software'....which I had already done myself before to see if it would resolve the issue. Insulting and rude treatment to a customer who was willing to give them one last chance. Lesson learned. Buyer beware... More

I have known manager Brandon for long time.He is excellent ! He has put together a team of extremely customer focused service professionals to deliver outstanding experience.They are honest people w excellent ! He has put together a team of extremely customer focused service professionals to deliver outstanding experience.They are honest people whom you can trust.This place is efficient and very competent. We are all very lucky to have Brandon and his team. Thanks ! More

The services were provided promptly and correctly. The staff was professional and courteous. I would have no issue returning to them for maintenance and service. staff was professional and courteous. I would have no issue returning to them for maintenance and service. More

This dealership is going down hill. Everytime I go it gets worse and the wait time gets longer and longer. Very bad customer service also!! Very disappointing, and I think it's time to look for another gets worse and the wait time gets longer and longer. Very bad customer service also!! Very disappointing, and I think it's time to look for another Toyota dealer for my service needs. More

I bring two cars in for service on a regular basis. I can not imagine their being a better dealer anywhere! If there’s an award for “Best Service Advisor” hands down it would be awarded to Taun To! can not imagine their being a better dealer anywhere! If there’s an award for “Best Service Advisor” hands down it would be awarded to Taun To! More

Long lines, but they addressed all customers quickly. I had a failing battery and the vehicle would not start once shut off. They took these concerns into consideration and brought my vehicle back to the had a failing battery and the vehicle would not start once shut off. They took these concerns into consideration and brought my vehicle back to the shop well ahead of the others due to the nature of the issue. Jose is always a pleasure to work with. Appreciate his attentiveness to my concerns. More