AutoNation Toyota Tempe - Service Center

Good Service. Battery replacement under warranty - it took two months due to shortage of new battery in the inventory. Had a rental car. Car needed cleaning after two months in the parking lot, was not c took two months due to shortage of new battery in the inventory. Had a rental car. Car needed cleaning after two months in the parking lot, was not cleaned when delivered. Called Ryan Sullivan, and he took care of the cleaning the same day. More

Everyone was nice and courteous, I was a bit sleepy but that’s on me. Guys keep my well oiled machine a well oiled machine. that’s on me. Guys keep my well oiled machine a well oiled machine. More

Chris Montalbano is a high-quality, professional service advisor who always treats customers with respect! advisor who always treats customers with respect! More

Unfortunately, Sarah who schedules did not follow thru on my call and I had to repeatedly keep calling to set up my recalls, but other than that, this is the best dealership that I have been doing business w my call and I had to repeatedly keep calling to set up my recalls, but other than that, this is the best dealership that I have been doing business with for more than 20 years. Their actual service team definitely care and go the extra mile for their customers and they prove it every time I go into the dealership. More

I took my 2013 Toyota Corolla S in because of a safety recall. I'm new to Phoenix and was a little out of my comfort zone but quickly felt at ease with a welcoming face. Eddie answered my questions, expla recall. I'm new to Phoenix and was a little out of my comfort zone but quickly felt at ease with a welcoming face. Eddie answered my questions, explained that it could take some time and escorted into the waiting area. I decided to go the parts department since I needed a spare key as well. I apologize I do not remember the man's name. He was very polite and professional as well. I spent two and a half hours at the dealership. There was confusion when the valet brought my car. There was a number on my paperwork but the key tag stapled to the it had a different number. Unfortunately, the gentleman brought the wrong car up. He was very apologetic and I assured him that he did not need to be because I understood. Another man quickly found my keys and brought my car up (as it was very cold outside). As I was driving away I notice papers from my glove compartment on the floor. I pulled over, called AutoNation and left a message for Eddie. Unfortunately, till this day he never returned my call. I noticed a sign stating that the dealership would not be responsible for items left in vehicle. I must say I did not appreciate that someone was going through my glove compartment. More

Jorge was very patient and attentive before the service. Also took a personal request seriously. Great job! Also took a personal request seriously. Great job! More

Service Representative (Michael) was very friendly and knowledgeable. He didn't try to sell you on services that you didn't need. knowledgeable. He didn't try to sell you on services that you didn't need. More

I have had my car serviced at Auto Nation Toyota since I purchased it in 2013. They have done a great job each time I took it in. The service department is very well organized and efficient. purchased it in 2013. They have done a great job each time I took it in. The service department is very well organized and efficient. More

I made an appt and waited. They were right on with time they estimated and pleasa nt and professional. they estimated and pleasa nt and professional. More

Auto service was very good as usual. Ride home provided by AutoNation was inconvenient. Driver took me a half hour out of the way to pick up another of their customers to take back to AutoNation, then he by AutoNation was inconvenient. Driver took me a half hour out of the way to pick up another of their customers to take back to AutoNation, then he dropped me off at home. More