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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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February 08, 2022

They got me in even though I missed my appointment time by an hour. Jorge was very helpful and knowledgeable. More

by Lauracoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 11, 2022 -

AutoNation Toyota Tempe responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Tempe. We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2022

Excellent Service on my Tundra. The whole process was easy to schedule and the Advisor was thorough and friendly on explaining the work accomplished. More

by Karol/Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Notter
Feb 11, 2022 -

AutoNation Toyota Tempe responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 08, 2022

Your service tech left the oil pan nut/bolt loose after an oil change. Truck was leaking oil when I got home. I tightened the nut. Damage could have been greater. Also, no car wash service at your dealer. More

by Rpolo59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Montalbano
Feb 11, 2022 -

AutoNation Toyota Tempe responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (480) 420-3425 so we can work towards a resolution. We look forward to hearing from you. Take care!

February 07, 2022

Servicing department is unorganized. I think if they focused more on quality and less on sales, they'd exceed their sales goals. Why would a customer want to spend more money with if you couldn't manage More

by Peach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse and chris
Feb 10, 2022 -

AutoNation Toyota Tempe responded

Hi, we really appreciate your feedback! Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

February 07, 2022

Eddie Almeda has been my service advisor since 2004 and provides excellent customer service every time I bring my vehicle in for service! More

by jhhphx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Almeda
Feb 10, 2022 -

AutoNation Toyota Tempe responded

Hi, we're happy to hear you had such a positive experience with Eddie! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

Friendly, efficient service. I'm very happy with the experience. Rich Taylor called me and reviewed items which may need to be repaired in the future as well as cost for those services. Much appreciate More

by Leeburge46@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
Feb 10, 2022 -

AutoNation Toyota Tempe responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

Good Service. Battery replacement under warranty - it took two months due to shortage of new battery in the inventory. Had a rental car. Car needed cleaning after two months in the parking lot, was not c More

by submoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Feb 10, 2022 -

AutoNation Toyota Tempe responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

Everyone was nice and courteous, I was a bit sleepy but that’s on me. Guys keep my well oiled machine a well oiled machine. More

by Na
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose 5 stars.
Feb 10, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2022

Chris Montalbano is a high-quality, professional service advisor who always treats customers with respect! More

by boydheller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris montalbano
Feb 08, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2022

Unfortunately, Sarah who schedules did not follow thru on my call and I had to repeatedly keep calling to set up my recalls, but other than that, this is the best dealership that I have been doing business w More

by suepitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Elias-carrillo
Feb 08, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (480) 420-3425.

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