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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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February 18, 2022

The people are really friendly, it is a place where I like to go because they always make you feel at home. Very good service every time we go there! More

by adriana.muniz
Recommend Dealer
Yes
Employees Worked With
Karley
Feb 22, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 18, 2022

Randy Scott is always helpful and friendly The work that is done is right on Its a pleasure to bring my car in for service. More

by vsarizona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Feb 22, 2022 -

AutoNation Toyota Tempe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2022

Simple oil change $94 and 2hrs later & not even a thank you. Done. Never again. I even had an appointment and was on time. This never happened here before with previous employees. Won't go back for sure. More

by kdewald
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose??
Feb 19, 2022 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (480) 420-3425 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

February 17, 2022

When I booked my appointment they asked if I needed a shuttle before giving me available times. Then 3:30 was offered, when I arrived I found out the shuttle stops at 3, my daughter and I had to walk wi More

by starosziks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 21, 2022 -

AutoNation Toyota Tempe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Tempe. If you'd like, please contact our General Manager at (480) 420-3425. We'd appreciate the chance to make your experience a positive one.

February 17, 2022

Jorge in Customer was a very knowledgeable and very helpful during the entire of service, as well s Jesus the shute driver. super nice and great customers service. More

by Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 21, 2022 -

AutoNation Toyota Tempe responded

Hi Judith, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service.

February 16, 2022

Excellent Service Department. Professional, courteous and excellent updates on status of my vehicle. I’ve been a satisfied customer for 30+ years. More

by Bill602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Stuart
Feb 18, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 16, 2022

I've bought several cars here. I continue to get my car serviced here because the pricing is competitive and my car is serviced by a factory trained mechanic. They have always trea More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 18, 2022 -

AutoNation Toyota Tempe responded

Hi Tim, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 15, 2022

They were fast and it was easy, they have a nice waiting area and a shuttle to take you wherever you want if it’s close enough :) More

by Yar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 17, 2022 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 15, 2022

Had issues getting a hold of a service representative and also I wish the representative would have been a bit more helpful, but the service performed was done right. In the past they would clean the car but More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Scott
Feb 17, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 14, 2022

Impossible to get a hold of service rep for vehicle updates. I left voicemails for several days in a row without a call back. Even after I was told that the supervisor would call me back, I never heard More

by cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
Feb 17, 2022 -

AutoNation Toyota Tempe responded

Hi Cecilia, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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