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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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February 25, 2022

My visit was not good had made an appointment for 12:00PM HAD TO WAIT 3HRS for a simple oil change. Can not understand why it takes longer for an oil change than it does for a repair job. Seen a lot of peopl More

by marvinmoody426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service guy name is not listed, Jesse Alvarez, Alan Bachmura
Feb 27, 2022 -

AutoNation Toyota Tempe responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

February 25, 2022

My service advisor Chris was awesome as always but when I got home from having the oil changed I found oil on the floor of my garage. I looked under the van and found oil on the bottom from the oil change. I More

by Ken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Montalbano
Mar 01, 2022 -

AutoNation Toyota Tempe responded

Hello Ken, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.

February 24, 2022

Always helpful and good service. My service agent, Chris Keegan is the best and most trustworthy agent. He always tells me what I need and never pressures me into a service I don't More

by greenteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Keenan
Feb 26, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Toyota Tempe! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 24, 2022

Terrific service; prompt and responsive. Excellent communication. I do miss the car wash though that used to come with the service. More

by KAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Feb 26, 2022 -

AutoNation Toyota Tempe responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 23, 2022

No worries,great and fast speedy service. appreciate it.Thank you I'll DEFINENTLY be back. More

by gphilpott17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarez
Feb 25, 2022 -

AutoNation Toyota Tempe responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2022

Always get an excellent service for my car. No extra charges, no rush on changing parts until really needed. Very professional service. More

by Fabricio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alameda
Feb 26, 2022 -

AutoNation Toyota Tempe responded

Hello Fabricio, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 21, 2022

My service advisor Jose was very knowledgeable friendly and courteous. They got me in and out of the dealership in a very timely fashion. And reviewed with me the diagnostics on my vehicle. Thank you ver More

by Jon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roman
Feb 24, 2022 -

AutoNation Toyota Tempe responded

Hi Jon, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 21, 2022

Professional. Friendly. They were attentive to my concerns and found a solution for us. Grateful More

by Espie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael - Rental Dept
Feb 24, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 20, 2022

Easy to set up an online appointment, check in was quick. Service was completed in a timely manner. More

by Brian.kelley014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 22, 2022 -

AutoNation Toyota Tempe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

February 18, 2022

This place is pretty awesome! They surely make you comfortable if you must wait there! More

by Leticia Avelar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarez
Feb 22, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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