AutoNation Toyota Tempe - Service Center
Tempe, AZ
1,259 Reviews of AutoNation Toyota Tempe - Service Center
Very happy with the service provided by Tempe Toyota. Comfortable customer waiting area. Service was completed quickly. My service advisor was friendly and courteous. I'll be back! Comfortable customer waiting area. Service was completed quickly. My service advisor was friendly and courteous. I'll be back! More
AutoNation Toyota continues to be professional in handling the customer as well as the vehicle. I have taken my 2015 Tundra to them sinceI purchased it from them and have never been disappointed. R handling the customer as well as the vehicle. I have taken my 2015 Tundra to them sinceI purchased it from them and have never been disappointed. Randy Scott does a great job of keeping me informed throughout the repair process. More
Good service provided and my service advisor has always been very helpful. However, I had to bring my vehicle back in when the spare tire was put back under my vehicle. It was making a banging sound after been very helpful. However, I had to bring my vehicle back in when the spare tire was put back under my vehicle. It was making a banging sound after I got it back the first time. It was properly secured when I brought it back the second time. More
Not the best experience this time. After waiting at least 10 min while 1 service guy was checking in 1 car another service guy came over. I had an appt for the next day but something After waiting at least 10 min while 1 service guy was checking in 1 car another service guy came over. I had an appt for the next day but something came up and so I was dropping it off the evening before. He seemed irritated walked away and grabbed the envelope you fill out after hours and said fill this out and leave it on the dash, rather than actually checking me in. The next day I hadn't heard anything from my service advisor (9am appt) and it was 130p, so I called and left a message. Still hadn't heard anything around 3pm so I called again, got transferred to his voicemail again. I called back to see if someone else could check on my car. The person got him on the phone, he gave me a reason why it took so long and told me it was ready, no reason as to the poor communication. When I went to pick it up there was no cashier, after waiting a few minutes the man at the rental counter helped me. My paperwork wasn't there (this was between an hour to an hour and half since he told me it was ready) so he had to go find the paperwork. There was only 1 valet getting cars so that was another wait, but he was very friendly. More