AutoNation Toyota Tempe - Service Center
Tempe, AZ
1,259 Reviews of AutoNation Toyota Tempe - Service Center
Appointment was easy to make, Disappointed the car wash after service is discontinued, that was a nice touch. Service adviser Samuel stayed in touch and made sure the discount coupons were credited. after service is discontinued, that was a nice touch. Service adviser Samuel stayed in touch and made sure the discount coupons were credited. More
Some good guys some who must hate working here. I have had a few easy services that I was in n out. Other times, not so much. It seems like no one communicates here when the car is ready I was sitt I have had a few easy services that I was in n out. Other times, not so much. It seems like no one communicates here when the car is ready I was sitting for more than an hour after my car was ready since no one notified me as they said they would. When I took my car in for my tire pressure light being on the tech told me it was "the season change" I took it to firestone and they filled my tires and never heard of a "weather change" affecting tires. More
You guys crashed my car when I brought it in for a simple oil change. I was driving a rental for nearly 2 weeks. When I went to swap in the RAV4 for a camry due to issues I was having with the RAV4, you gave oil change. I was driving a rental for nearly 2 weeks. When I went to swap in the RAV4 for a camry due to issues I was having with the RAV4, you gave me a camry that hadn't been cleaned and reeked of fast food. The only concession you offered was covering the $70 oil change. And of course the damages to the vehicle that you were liable for. Who knows if this brought the value of my vehicle down. After my last experience here getting routine maintenance done-- where I waited over an hour outside waiting for my service advisor to return with my paperwork for my car, AFTER I was called to say it was ready-- it's clear that this place doesn't care about its customers. Just a "Sorry about that, we'll pass this feedback along to our teams to ensure proper training is done moving forward." That's all I get. Don't go to Autonation for any service, period. More
In the 3 years I’ve been getting service work at AutoNation the total turnaround is typically pretty quick and for the most part painless. It’s the check-in at arrival that I’ve found most frustrat AutoNation the total turnaround is typically pretty quick and for the most part painless. It’s the check-in at arrival that I’ve found most frustrating with delays for some reason or another. Other than that, you can expect a different Service Tech every time and higher prices for service, like most dealerships. More
Love the work AutoNation Toyota Scion Tempe does to my car. Every time it's been top notch service. And my service manager, Sam, is AWESOME! Thank you. car. Every time it's been top notch service. And my service manager, Sam, is AWESOME! Thank you. More
I have had nothing but great interactions with the sales and service departments at Tempe Toyota. I appreciate being treated with respect and having my time valued. and service departments at Tempe Toyota. I appreciate being treated with respect and having my time valued. More