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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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March 21, 2022

Appointment was easy to make, Disappointed the car wash after service is discontinued, that was a nice touch. Service adviser Samuel stayed in touch and made sure the discount coupons were credited. More

by gdwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel - service adviser
Mar 25, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 21, 2022

Listened to my problems and looked into it. Will definitely be coming back to this dealership More

by Jrgecko14
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 25, 2022 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

March 21, 2022

Some good guys some who must hate working here. I have had a few easy services that I was in n out. Other times, not so much. It seems like no one communicates here when the car is ready I was sitt More

by vega133
Recommend Dealer
No
Employees Worked With
John Stanley
Mar 25, 2022 -

AutoNation Toyota Tempe responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Tempe. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 420-3425 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 20, 2022

Randy Scott is an excellent service advisor. We have appreciated his service for many years! More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Mar 24, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 19, 2022

You guys crashed my car when I brought it in for a simple oil change. I was driving a rental for nearly 2 weeks. When I went to swap in the RAV4 for a camry due to issues I was having with the RAV4, you gave More

by tztourville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Reed
Mar 23, 2022 -

AutoNation Toyota Tempe responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 420-3425 -- we hope to hear from you soon.

March 18, 2022

In the 3 years I’ve been getting service work at AutoNation the total turnaround is typically pretty quick and for the most part painless. It’s the check-in at arrival that I’ve found most frustrat More

by Beebar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Mar 22, 2022 -

AutoNation Toyota Tempe responded

Hi Beebar, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2022

Good service! I wish you would start washing the car’s again!!need more help 😎 More

by Sbawek54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Lawler, Charles Bradberry, Laurence Bautista
Mar 22, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

March 18, 2022

Service is always good and our advisor (Randy S) is efficient and trustworthy. Been using them for more than 10 years. More

by Customer S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Mar 22, 2022 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

March 18, 2022

Love the work AutoNation Toyota Scion Tempe does to my car. Every time it's been top notch service. And my service manager, Sam, is AWESOME! Thank you. More

by A_PHX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Mar 18, 2022 -

A_PHX responded

Thank you AutoNation Toyota Scion Tempe!

March 17, 2022

I have had nothing but great interactions with the sales and service departments at Tempe Toyota. I appreciate being treated with respect and having my time valued. More

by JenG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 22, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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