AutoNation Toyota Tempe

With an appointment, it took 3 hours for an oil change. They didn’t even wash the car. When checking out, 6 people were waiting in line forever. They didn’t even wash the car. When checking out, 6 people were waiting in line forever. More

I have been taking my car to this dealership for 16 years. They have done a good job doing regular maintenance and also a couple of repairs. They’re more expensive than taking it a purely mechanic’s s years. They have done a good job doing regular maintenance and also a couple of repairs. They’re more expensive than taking it a purely mechanic’s shop… but they offer a comfortable place to wait while the automobile is being serviced., I took away a star because during my last visit I had to wait much longer than usual even though I was at my appointment on time. Perhaps they were short-handed or maybe they just forgot me until I reminded them. I saw people who came in after me get their cars back earlier. No explanation was given. My service tech was pleasant enough, but I would have appreciated an update every 45 mins to an hour. If I knew it was going to take so long I would have taken their shuttle to go home and get work done. It shouldn’t take over 3 and some hours to do an oil change. Also… they used to have a service that really appreciated. A car wash after every service. That’s gone by the wayside, as well. I’d take my car to them again. I just wish they would be more mindful of people’s time. We all have work to do. More

If you want a dealership where the salesperson is uninterested, never follows through with what was promised, and has no clue what customer service is; where the finance person tries to sell the most uninterested, never follows through with what was promised, and has no clue what customer service is; where the finance person tries to sell the most expense extended warranty and maintenance plan; and the title/registration people forget about your paperwork for more than a month, this is the place! And as with any dealership, they do NOT value your time. I purchased my vehicle the end of May.....title/registration was not applied for until I called in July. More

Eddie was very helpful, and communicated all planned maintenance on our vehicle. Best Service ever! maintenance on our vehicle. Best Service ever! More

Jose is awesome. He’s respectful and passionate about his job. Would definitely recommend him to anyone He’s respectful and passionate about his job. Would definitely recommend him to anyone More

I made appointment for an oil change. I was there over two hours 20 minutes for an oil change. That’s unacceptable. I was there over two hours 20 minutes for an oil change. That’s unacceptable. More

Dealership was very clean and comfortable. The staff was professional, friendly and eager to help. The staff was professional, friendly and eager to help. More

AutoNation Toyota is an honest, reliable service provider. I received service for my normal oil change and tire rotation. Excellent customer service experience. Thank you. provider. I received service for my normal oil change and tire rotation. Excellent customer service experience. Thank you. More

excellent work. Mechanic provided me with a detail description of my car repairs and explained to me what needed to be done. Mechanic provided me with a detail description of my car repairs and explained to me what needed to be done. More

Everything was great smooth process staff were great and very helpful and the service was done quickly very helpful and the service was done quickly More