AutoNation Toyota Tempe

Nice and easy service. It was my first visit to change my Prius oil and hopefully it’ll not be the last. It was my first visit to change my Prius oil and hopefully it’ll not be the last. More

Service advisors are courteous and well informed on vehicle maintenance. Techs are thorough in reviewing maintenance for other needed items. vehicle maintenance. Techs are thorough in reviewing maintenance for other needed items. More

Oil cap was not replaced after oil change. Five minutes after leaving dealership I smelled smoke and stopped. Opened the hood and oil was dripping down on the engine. Luckily I found the cap a Five minutes after leaving dealership I smelled smoke and stopped. Opened the hood and oil was dripping down on the engine. Luckily I found the cap and was able to clean up the oil before more damage was done. More

I had a very long day and confusion as to who was servicing me. I purchased a Honda with a Toyota Auto Nation service agreement. i mistakenly went to Honda for service. I wasn't informed until app servicing me. I purchased a Honda with a Toyota Auto Nation service agreement. i mistakenly went to Honda for service. I wasn't informed until approx. an hour later that I needed to go down the road to Toyota. Once I was in the proper place I was informed of the progress of my car by Eddie. He was very helpful on what would happen with my filter replacements,which had to be ordered. Instead of me waiting longer I was sent home and asked to come back once the filter was received. I could not return due to my unexpected illness. Of course Eddie was off and the filter was used on another car. This is when Chris had a filter delivered and I returned in 3 hours, Chris replaced the filter and sent me on my way in 15 min. Thank you for your excellent service. More

The salesperson, Paityn, was wonderful. The manager on duty at the time was disrespectful to Paityn and myself. We were talking at the desk, and A manager with his back to us was yelling, h The manager on duty at the time was disrespectful to Paityn and myself. We were talking at the desk, and A manager with his back to us was yelling, her name out across the dealership to have her print something out. He he could’ve gotten up and walked over and talked to her or he could’ve called her. Either way we were in the middle of a conversation. I was then directed to the finance office where he reviewed The warranty is available for me and the cost I politely declined. He went over it again and again and again and seven times I declined this. I finally asked them if they really wanted to sell me this car or not. Very high sales did not like it at all. The best part of the whole situation was dealing with Paityn. She answered all my questions. She helped me figure out my car. She apologized for other people. This is why I Will be buying my cars online More

Eddie Alameda is the absolute best. He is professional and thorough and makes his customers feel like family. He is professional and thorough and makes his customers feel like family. More

I found the several people who helped my during my visit for maintenance of my Sienna van were exceptionally nice. The service was timely , the waiting area was pleasant and it was good coffee along with a for maintenance of my Sienna van were exceptionally nice. The service was timely , the waiting area was pleasant and it was good coffee along with a little treat. Everything was explained well...people were very friendly and helpful. , More

Went in for simple oil change and tire rotation for 100 bux. The tpms was not reset and is lit on the dash. Three calls to Service with messages left not returned two weeks later Not Happy! bux. The tpms was not reset and is lit on the dash. Three calls to Service with messages left not returned two weeks later Not Happy! More

It was my first time coming to this dealership for service. They were very organized and professional. Waiting area is very spacious. Service was done in a timely manner. Also had shuttle service avai service. They were very organized and professional. Waiting area is very spacious. Service was done in a timely manner. Also had shuttle service available if you do not want to wait there. More