AutoNation Toyota Tempe

They made it easy Jason and AutoNation let us buy our Camry the way we wanted to buy. Other dealers tried to sell us a car the way they wanted us to buy…. got no time f Jason and AutoNation let us buy our Camry the way we wanted to buy. Other dealers tried to sell us a car the way they wanted us to buy…. got no time for that. We worked out the detail using email/phone and then pick up the car with no surprises. Best car buying experience yet. More

Watch out for Warranty charges We recently bought a 2014 Toyota Prius. When we went to the Financial person we were given the option to buy different warranties. Many of the warra We recently bought a 2014 Toyota Prius. When we went to the Financial person we were given the option to buy different warranties. Many of the warranties seemed unnecessary to us, so we declined most of the warranties. We get home and we see that we were charged $2,000 + of warranties we specifically said we did not want. Tried to call, no response. Called again, no response. Drove an hour to see someone in person - we were told we would be reimbursed in 4 to 5 days. Over 2 weeks, no refund. Finally, after many calls and two in-person visits, we got our refund. Lesson learned - beware of signing on the electronic keypad without looking at what is being signed. More

Very peaceful and quick purchase of new toyota I used the Costco auto program to purchase new Toyota and was extremely pleased with the speed and price of purchase. There was no pressure and all th I used the Costco auto program to purchase new Toyota and was extremely pleased with the speed and price of purchase. There was no pressure and all the sales associates were really nice and professional! I'll be back and will certainly recommend Toyota Tempe to my friends. More

Excellent NO HASSLE Deal I emailed Ken, "Bottom line, lowest you'll go?" His price met my price, until I received a fantastic lower price out the door from another dealer, K I emailed Ken, "Bottom line, lowest you'll go?" His price met my price, until I received a fantastic lower price out the door from another dealer, Ken matched the new offer, I bought the new 2014 Toyota with the special 1.9% financing and all was said and done in less than 3 hours. I will do business again with him. I highly recommend him but do your homework, if they can't offer you the price you want they will tell you upfront and you can seek elsewhere, but why would you? THEY will make it HAPPEN! More

Excellent Car Buying Experience I was having issues with a used car I purchased from CarMax. Joseph Johnson at Toyota Tempe heard my issues and put me in a brand new version of my ca I was having issues with a used car I purchased from CarMax. Joseph Johnson at Toyota Tempe heard my issues and put me in a brand new version of my car. I had a total hassle free time and really appreciate how easy it was to go through the whole process. I would highly recommend Toyota Tempe to ANYONE looking for a hassle free car buying experience!!! More

Buyers experience This last Sunday,April 13 2014 my wife and I went to the autonation Scion dealer in Tempe Az.The day before I spoke to the sales representative J Patt This last Sunday,April 13 2014 my wife and I went to the autonation Scion dealer in Tempe Az.The day before I spoke to the sales representative J Patterson.Jay was straight forward with regards to the pricing of the vehicle I was interested in.We spoke about the "out the door price" that is all fees all taxes the absolute price I would be expected to pay for the vehicle I was interested in.He quoted me a price and followed that up with an E-mail that confirmed that total cost.I accepted that proposal and we went into the dealership the next day.The price was exactly the same as quoted.I was pleasantly shocked.After buying other new cars I was fully expecting to see many other "charges" added after I thought I had agreed to a "firm" quote.However this dealer held true to their word, and price quote.This was the least stressful car buying experience I have ever had.I would recommend them to my family! Ken Mathews More

We had been shopping for months trying to decide among a Kia Sorento, a Mazda CX-9, and a Hyundai Santa Fe. The last car we considered was the 2014 Toyota Highlander. After much deliberation and test drivin Kia Sorento, a Mazda CX-9, and a Hyundai Santa Fe. The last car we considered was the 2014 Toyota Highlander. After much deliberation and test driving, Autonation Toyota in Tempe won by a long shot. They were, by far, the most informative and accommodating of all of the dealerships we visited. We did the True Car buying process and had all of the Toyota dealers in the “Valley of the Sun” competing for our business as well as three Toyota dealers in Las Vegas. Jason was the first to greet us the first time we visited the dealership. We were interested in using the internet sales group. This is when Laurence got involved and he made the entire process so simple. From the first e-mail and phone call to Laurence, everything has been handled in an unbelievably good fashion and true professionalism. We have purchased a lot of cars over the years and the only purchase experience that comes close was when we purchased a Mercedes in California. The treatment we received from Laurence far exceeded that experience. We felt so welcome every time we visited the dealership and there was absolutely no pressure. We special ordered the Highlander Limited on a handshake. We loved this! This is what brings the fun into the car buying process. We had several “special circumstances” and Laurence handled all of them quickly and professionally. We actually almost felt as though we were being a pain in his side. All he kept saying is, “We’re here to help.” Even the people in the finance department made this easier than we’ve ever experienced. This is absolutely the best car buying experience we have ever had and when it’s time to replace our 2004 Solara, there will be no need to shop - we will go straight to Autonation Toyota in Tempe. The night we took delivery of the Highlander, Laurence and Jason stayed overtime to meet us and personally showed us all of the features and uses of some amazing technology. Our thanks to the entire staff and especially to Laurence, Kirby, Jason, and Tom. More

I am a first time new car buyer. The experience I had with this dealer has given new meaning to buying a veh. Russ in sales and Ivan in finance. they went way and above there jobs. I am a disabled vet. with this dealer has given new meaning to buying a veh. Russ in sales and Ivan in finance. they went way and above there jobs. I am a disabled vet. and have building credit, they treated me by who I am not my credit score number. the deal they gave me for trade in,( $3000.00 above blue book) and the lowered the price on the 2014 Toyota Tacoma by great deal, put me in my first new 2014 veh. ever. there sales and finance team are the best in AZ. Do not by any other place to buy a car or truck. More

I have found Javier Marquez to be very friendly, professional, and very helpful. I have never experienced service experiences as good as Javier Marquez. He is awesome and I trust him! professional, and very helpful. I have never experienced service experiences as good as Javier Marquez. He is awesome and I trust him! More

My husband and I decided to follow up on a direct mail piece that we had received in the mail from John Stanley, the General Mgr of AutoNation in Tempe. When we arrived and were about to give the letter piece that we had received in the mail from John Stanley, the General Mgr of AutoNation in Tempe. When we arrived and were about to give the letter to Michael we were immediately introduced to John Stanley the General Manager. From the second we arrived until the time we left my husband and I never felt pressured. Every individual that we had contact with was friendly, courteous and totally professional making us both feel very comfortable with our decision. We bought our first Prius from this dealer and now our second and it is totally due to the service of each individual. More