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AutoNation Toyota Tempe
Tempe, AZ
2,762 Reviews
If you're shopping for a new or used Toyota in the Phoenix area, be sure to visit AutoNation Toyota Tempe, one of the largest Toyota dealerships in Arizona. Our Tempe showroom features all of the latest new Toyota cars, trucks, and SUVs, in a wide variety of colors and trim levels. We also stock a large inventory of used Toyota vehicles for sale, all of which come with our exclusive haggle-free OnePrice. So whether you're shopping for a Toyota for the first time, or are a long-time Toyota owner, be sure to visit us online or in-person to see our latest vehicles for sale!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,762 reviews
September 29, 2020
If you are looking for a good customer service, please do NOT come close to Tempe Toyota AutoNation. If you are looking for honest & reliable management, stay away from this place. This dealership is dysfun NOT come close to Tempe Toyota AutoNation. If you are looking for honest & reliable management, stay away from this place. This dealership is dysfunctional and their right hand does not know what their left hand is doing. Customer service is terrible. They put me twice on hold for more than 30 minutes without even notifying the right person I needed to talk to. I already bought a RAV 4 SUV on 9/11 and return it back same day for some issue I experienced. They promised to find me another similar car with similar features. They sold my car the following day without finding me a replacement one. Even though they told me that the deal stopped same day I returned the car, I got a call from the dealership finance asking me to check car VIN number!! Not only that, I am receiving invoices from Toyota to pay my loan that I do not have. Can you believe that?! My advise to you ... Stay away from AutoNation Toyota Scion Tempe. They are disaster! More
by Sam Hanna
Employees Worked With
Charles Bradberry
September 04, 2020
Been calling the service department for TWO DAYS and they will NOT RETURN A CALL‼️ The GM Neil Underwood so I’m getting on the phone to Toyota and see if we can get to the bottom of this BS‼️ I called 6 time will NOT RETURN A CALL‼️ The GM Neil Underwood so I’m getting on the phone to Toyota and see if we can get to the bottom of this BS‼️ I called 6 times and they don’t answer the phone or return calls! More
by hayrider1959
Employees Worked With
Randy Scott Service writer
July 21, 2020
I purchased a car June 11, 2020. They didn’t even send my registration in until July 3!! Nobody cares to help. I have no registration, no title and cannot drive since temporary license is expired!! Nobody kn registration in until July 3!! Nobody cares to help. I have no registration, no title and cannot drive since temporary license is expired!! Nobody knows what is going on. They got their money, then they could care less!! More
by vitcor
Employees Worked With
Jean Wilkie
July 13, 2020
Lied to me. Sold me a car said, Car was Certified, had problems with car then found out car wasn't certified. (The Bluetooth/GPS not working) retune car was treat Sold me a car said, Car was Certified, had problems with car then found out car wasn't certified. (The Bluetooth/GPS not working) retune car was treated like I was the bad guy. Had to go to, Toyota, for help resolving retune car was treated very rude, they were trying to porvoke me into a physical confrontation. Very unprofessional. More
by rroe5
Employees Worked With
Jerry M.J. Ngwese
May 28, 2020
Sales promised Gold Protection Plan covered electrical Honestly, I have never written a negative review in my life, but I felt compelled to warn others about the scam between Sales and the Service Departme Honestly, I have never written a negative review in my life, but I felt compelled to warn others about the scam between Sales and the Service Department at AutoNation Toyota Tempe - trust me here, avoid this dealership. I purchased a used Prius last year here, and was sold a $2855 Gold Vehicle Protection Plan in Sales, as this was a hybrid and this plan would cover us from, I quote, "all of the electrical issues that can arise." Well, today I brought my vehicle in for my first ever claim, my headlight is flashing, and was told by the Service Manager Tommy that they would start by charging me $69 for a diagnostic fee, then over $300 to determine if it was a bulb - I had to buy a bulb for them to test it! LOL After doing a bit of research, this is actually a factory recall - they told me none of that. Really?! So very deceitful. So sorry management said, quote, "Guess you should have bought the Platinum Plan." This afternoon I brought vehicle to a reputable mechanic, it is not the bulb, but the ballast headlight control unit. Never again will I buy or service any vehicle at AutoNation Toyota Tempe. Stay away! More
by Jarod
Employees Worked With
Tommy - Service Manager?
December 28, 2019
Amy Riggs is the “go to” salesperson for 4Runners in the STATE! Not only did she have the best inventory, most product knowledge, she had the best prices too. Let me save you some time by not having to dea STATE! Not only did she have the best inventory, most product knowledge, she had the best prices too. Let me save you some time by not having to deal with all the other nonsense BS at the other Valley dealerships. More
by Happy Guy
Employees Worked With
Amy Riggs, Mike Farrell, Santos.?$.?.
December 15, 2019
8 minutes agoCesar is an excellent salesperson. He is 8 minutes ago Cesar is an excellent salesperson. He is very respectful, knowledgeable and patient. You will not feel pressured into buying something 8 minutes ago Cesar is an excellent salesperson. He is very respectful, knowledgeable and patient. You will not feel pressured into buying something that you don't want or spend more than you can afford. He will go above and beyond to ensure you are getting your needs met. An excellent experience overall. More
by Ana G
Employees Worked With
Cesar Meraz
November 12, 2019
Amazing experience buying a new RAV4 hybrid! We had an absolutely amazing experience purchasing a new Rav4 XSE hybrid at AutoNation Toyota in Tempe. The one individual that made our experience s We had an absolutely amazing experience purchasing a new Rav4 XSE hybrid at AutoNation Toyota in Tempe. The one individual that made our experience so exceptional was our sales person, Amy Riggs. She was knowledgeable about all the cars we looked at and answered our numerous questions with expertise and patience. She went above and beyond to explain everything regarding the buying process, as well as giving us a detailed explanation of all the particulars of the new hybrid we decided to pursue. Amy streamlined the process for us because she knew we were on time a strict time constraint, and she facilitated the trade in of our old vehicle. We could not have asked for a smoother car buying experience, and we would definitely recommend that anyone looking to buy a Toyota should head over to AutoNation Toyota in Tempe and find Amy Riggs for an amazing experience! More
by Lisabguerra
Employees Worked With
Amy Riggs
October 31, 2019
Totally dishonest place to buy car from. Got pricing online on 2020 Toyota 4runner when I went there they added $4000 to price of the car and told me they made mistake and they are not honoring the pric online on 2020 Toyota 4runner when I went there they added $4000 to price of the car and told me they made mistake and they are not honoring the price even I had it in my email. They are just big corporations and don't care about customers, all they care about is $. I wouldn't buy car and wouldn't recommend anyone to buy car here. More
by Paul H
Employees Worked With
Laurence Bautista
June 04, 2019
It's all about how you finish - Thank you Fabio My family has a history with AutoNation that goes back to 1997, and it has not been a traditionally favorable relationship. Unfortunately, my initial My family has a history with AutoNation that goes back to 1997, and it has not been a traditionally favorable relationship. Unfortunately, my initial experience with AutoNation Toyota Tempe was trending the same way. But it is not how you start it is how you finish, and the team, especially Fabio Ledonne, finished strong. There were issues from the moment we bought the car, and the team at Toyota Tempe, put up with a demanding sometimes irate customer well. It went from hopeless to a great experience when Fabio stepped in. The issue that faced us was a body damage issue from the previous owner. The original dealership did a “Fix” and when it didn’t hold up over the first month, blamed us for the issue. That didn’t sit right with Fabio, he wasn’t discounting what the other store told him, but he also listened and heard the concerns we had as Prius drivers for a number of years. He listened to his gut and went to work finding a solution, and it wasn’t a conventional one. His unconventional solution was one that not only saved the sale, and the relationship with us, but turned me into an advocate for Toyota Tempe. This was a month ago, and I have already pointed 3 different people to Toyota Tempe, specifically telling them to ask for Fabio. Thank you Fabio and the team over at Toyota Tempe. More
by Andrew H.
Employees Worked With
Fabio Ledonne
