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AutoNation Toyota Tempe

Tempe, AZ

4.6
2,762 Reviews
If you're shopping for a new or used Toyota in the Phoenix area, be sure to visit AutoNation Toyota Tempe, one of the largest Toyota dealerships in Arizona. Our Tempe showroom features all of the latest new Toyota cars, trucks, and SUVs, in a wide variety of colors and trim levels. We also stock a large inventory of used Toyota vehicles for sale, all of which come with our exclusive haggle-free OnePrice. So whether you're shopping for a Toyota for the first time, or are a long-time Toyota owner, be sure to visit us online or in-person to see our latest vehicles for sale!
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7970 S Autoplex Loop

Tempe, AZ

85284

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Showing 2,762 reviews

September 03, 2021

I have been trying for A WEEK, that's right 5 days to get through to someone in finance. Only get one voice mail for a Nick Covert. I have left MANY messages and no returned call. I need to cancel an extende More

by snowypaws
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Bradberry
September 02, 2021

Very timely and through. I have nothing more to say, asking for 25 words to completes makes me want to not complete. So I would suggest changing this option More

by sacunadc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy
Sep 06, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

I’ve been coming to Tempe Toyota for over 20 years. My family and I have all purchased multiple cars here through the years. Today I came in for an oil change and née brakes. I always see Randy Scott in More

by mariekhaze@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott in the service dept.
Sep 06, 2021 -

AutoNation Toyota Tempe responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

Called Rich Taylor and explained the issue, and he said bring it in. Arrived and was met by Rich and was told that it was be about 1.5 hrs. While servicing the truck Rich call and said that there was an op More

by mrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Sep 05, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 01, 2021

A part was not ordered in time. Area of repair was noticeably scratched in multiple places. Steering column now makes a noise any time it is turned more than 180-degrees. Car now makes sound any time More

by E-Cat12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not known
Sep 05, 2021 -

AutoNation Toyota Tempe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Tempe. If you'd like, please contact our General Manager at (480) 420-3425. We'd appreciate the chance to make your experience a positive one.

August 31, 2021

Prompt, professional service. Friendly shuttle drivers. Since my car took longer then expected I would have preferred a phone can with an update and time estimate. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Sep 03, 2021 -

AutoNation Toyota Tempe responded

Hi Lisa, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help. Have a great day.

August 31, 2021

Our experience was rather excruciating. Our salesperson was awesome and did an excellent job guiding us through the process of selecting a vehicle. Everything was a nightmare after that. The "process" of f More

by MPOPISH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Montoya
Sep 03, 2021 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

August 30, 2021

Rodney was an amazing! Best service at a car dealer ever! Everyone was kind and personable- we were in and out in less than 2 hours. The woman and man in financial services were fantastic also but Rodney was More

by Violet.lee.b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Gilbert 5 stars , Charles Bradberry
Sep 03, 2021 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day.

August 30, 2021

I just received a Toyota C-HR.It is a fine car,but with all the extra things added on(extended warranty,GAP protection,LOW Trade-in and other things) I could have bought a NEW car at a lower price. Please More

by taarby1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andreas
Sep 03, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 420-3425 to discuss what we can do to help.

Sep 04, 2021 -

taarby1 responded

GM,Thank you for reading my disapproval of my recent purchase from your dealership. I was told that I could purchase the car for $20,000,but after everything was added on without me thinking clearly,I will end up paying more than $30,000 for a used car with 36,000 miles on it. I should have gone to another dealer,where I could have gotten a NEW car for less and very little interest payments. The interest I am being charged is OVER 4.5%. I was told that this car was gone over very carefully. I do not believe this because I found a chip in the drivers side windshield, a scuff mark on the lower right rear door and on the front bumper. I also did not have any interior lights when I opened the doors. These are just a few things that I noticed, maybe some big problems will occur in the near future. I would like to see what kind of a deal I would have if I bought a new car with a TRUE 100,000 mile warranty and a VERY SMALL INTEREST PAYMENT. I would appreciate your opinion. Thank you, William Tarby (480)818-8742 P.S. I ONLY got $1,500 for my trade-in(2013 Nissan Altima).

Sep 11, 2021 -

taarby1 responded

I called that number you gave me and could not get in touch with the GM,am I getting the run around again? Please respond

Sep 11, 2021 -

taarby1 responded

Call me at 4808188742 or email Taarby1@aol.com

August 30, 2021

I have been getting my vehicle serviced at autonation toyota since I bought it last year. I have never received good service. Small things such as tire psi was marked at 36 in all tires when none of them More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Taylor, Toby, Service director
Sep 03, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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