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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.2
397 Reviews

397 Reviews of AutoNation Toyota Spokane Valley - Service Center

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September 05, 2021

Payed for tires to be rotated and they didn’t Just go Payed for tires to be rotated and they didn’t Just go the run around and no refund Also they don’t give military discounts any longer More

by lwork02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lazy
Sep 08, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 850-9359 -- we hope to hear from you soon.

August 31, 2021

Dave my favorite service person met me at the door. But today I was working with Jeff. Jeff checked me in and started the work. The service took exactly how long he said it would. More

by colleen.g.anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Jeff
Sep 04, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 27, 2021

I have purchased 2 vehicles from Autonation Toyota. 1 pre owned and one new. Normaly buying cars is not a pleasant experience due to the games that are played. But autonation kept the games to a minimum and More

by Jason.spinden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't catch their names
Sep 04, 2021 -

AutoNation Toyota Spokane Valley responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

August 26, 2021

Matt and Dave r great service men plus u need more help so not so overwhelmed More

by Not
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and dave
Aug 31, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! If you ever need help, just give us a call. Happy motoring!

August 24, 2021

David provided great customer service ---communicated with me while I waited for 3 hours for an oil chg/tire check and emergency brake adjustment, all warranty work. The reason I did not give 5 stars is More

by mtviewkm
Recommend Dealer
Yes
Employees Worked With
David Merkle
Aug 31, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with David! Feel free to reach out to us if you need anything. Have a wonderful day.

August 13, 2021

Service at this specific dealership has always been very good. I would recommend them to anybody. Jeff Cane was very informative with things that need to be done for the car. More

by wsimboli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Cane
Aug 17, 2021 -

AutoNation Toyota Spokane Valley responded

Hi Wsimboli, thank you for your positive review. We're happy to have been of service to you. Thanks again for the recommendation, and have an amazing day!

August 09, 2021

Best dealership I've ever dealt with! Always friendly and professional! More

by darrenammons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 17, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Aug 17, 2021 -

darrenammons responded

Thank you for your kind response, and your entirely welcome! Keep up the great work! Sincerely Darren Ammons

August 09, 2021

They did a check up and did other services I asked them to look over and fix if needed. They have friendly staff. Love it there. More

by Hockeylady14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Aug 17, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 08, 2021

Very professional. Service Competed timely. Just a 5000 mile routine service, but a ;gas cap had malfunctioned and the service tech made sure it was replaced More

by joien202
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffry Cane
Aug 17, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 03, 2021

Just had my car serviced (fluid checks, filters changed, etc). Spokane AutoNation"s Service Departmrnt is the best ever! Awesome customer service from David Merkle, Service Advisor! Thank you, Spokane AutoN More

by Sucook0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Aug 22, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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