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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.2
400 Reviews

400 Reviews of AutoNation Toyota Spokane Valley - Service Center

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April 02, 2022

It was easy to schedule the service and the waiting area is comfortable and they were done in the promised amount of time. More

by bets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Apr 06, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 01, 2022

Been working with Dave Merkle for couple years now. Always helpful and always keeps me informed of what is needed on my truck. More

by J.j78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
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Apr 05, 2022 -

AutoNation Toyota Spokane Valley responded

Hi! We're so happy Dave was able to help you out! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

Always receive great, professional service! So glad I went with Auto Nation Toyota! Thank you!! More

by Karen_severns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Apr 05, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Karen, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

Good service, good prices, on time. Service advisor is helpful. Offers a wide range of services. More

by phillipkau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matt keller
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Apr 05, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2022

They were very friendly and helpful both on the phone and at the dealership. They had our car done early and called us to pick it up. More

by chaslhorwath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 04, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 31, 2022

I made an appointment for my Toyota for an oil change. It took 2.5 hrs. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
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Apr 04, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Michelle, we appreciate you taking the time to respond. The staff at AutoNation Toyota Spokane Valley take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (509) 850-9359 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 29, 2022

I arrived on time for my scheduled maintaince on my car. I was greeted promptly and my car was finished in less than an hour. Good work. More

by jmhollen03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gaunt
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Apr 02, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 28, 2022

Good shop, pretty busy so you'll want to make an appointment. Waiting area, coffee etc More

by Del
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
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Mar 28, 2022 -

Del responded

This seems to be a good place for service. Staff is friendly and helpful.

March 28, 2022

Great service, adviser got me in quickly they cleaned the inside of my car and had me out in less then and hour. More

by Curtis p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 01, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Curtis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 26, 2022

Great service as always! ! Matt Keller is a gem - the only service writer I deal with and always comes through!! The guys in the shop did a great job and were very thorough! I More

by mhirst329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Report | Print
Mar 29, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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