AutoNation Toyota Spokane Valley - Service Center
Spokane Valley, WA
394 Reviews of AutoNation Toyota Spokane Valley - Service Center
I scheduled an appointment online and had the option to select a shuttle ride or wait for my car. I chose the shuttle as I didn't have time to wait for the service. When I arrived (on time) for my service select a shuttle ride or wait for my car. I chose the shuttle as I didn't have time to wait for the service. When I arrived (on time) for my service they somehow didn't realize I needed a shuttle and told me my service would be 60-80 minutes or I could wait for the shuttle for 50 minutes. I was told the shuttle is first come first serve....but if you don't have an hour to wait for your car how do you have an hour to wait for a shuttle? It's completely pointless and made me feel as if their commitment to get me where I needed to be in a timely manner didn't matter at all. I ended up not getting my service and will not be back. More
Jamie is the best, was very quick to get answers to me as well as offer options for repair. She and the Toyota Dealership in Spokane Valley have a wonderful reputations for efficient and good service. well as offer options for repair. She and the Toyota Dealership in Spokane Valley have a wonderful reputations for efficient and good service. More
Checking in and out was slow as they sent me to the only rep that was busy. All other reps were just sitting there while I waited. my wheel was also scuffed after they serviced my truck. It seemed like they rep that was busy. All other reps were just sitting there while I waited. my wheel was also scuffed after they serviced my truck. It seemed like they hit a curb when driving it. Nice enough people but I felt like it was not a five star service. More
Jamie Burns Rocks! She communicates well, is efficient and works out issues preventing further hassle. Everything was done quickly. Thank you Jamie and Toyota. She communicates well, is efficient and works out issues preventing further hassle. Everything was done quickly. Thank you Jamie and Toyota. More