AutoNation Toyota South Austin - Service Center
Austin, TX
911 Reviews of AutoNation Toyota South Austin - Service Center
Service was very good. The initial inspection took a little longer than expected. It was not that bad considering that I arrived late to my appointment. They had my car rea The initial inspection took a little longer than expected. It was not that bad considering that I arrived late to my appointment. They had my car ready the same day. More
It has gone down hill! Service department sucks!!! At this time I do not think we will be taking our Tundra or Avalon for maintenance to this dealership again. My husban Service department sucks!!! At this time I do not think we will be taking our Tundra or Avalon for maintenance to this dealership again. My husband (Joe Saucedo) took his truck with needing new breaks at the advice of this shop and came back in worse shape. There is a squeak when he backs up that you guys cannot find. My Avalon needs a break job but there is no way I will be going to this dealership to get that done. We might be done with purchasing Toyota's, especially at this dealership. More
I took my car in for an oil change I asked for a tire pressure check since it looked low and when I went to pick it up it was nearly flat. I understand that my appointment was for an oil change but I lef pressure check since it looked low and when I went to pick it up it was nearly flat. I understand that my appointment was for an oil change but I left with a flat and no one would help me. More
Tony was a very helpful service advisor. Friendly and efficient. I didn't feel any extra pressure to get repairs done that were suggested by the tech, but that I had to defer to another time Friendly and efficient. I didn't feel any extra pressure to get repairs done that were suggested by the tech, but that I had to defer to another time when I could afford them. More
I can always depend on AutoNation Toyota South Austin for there quick and awesome service especially the customer service they make sure your comfortable and they right away keep you updated on your vehicle there quick and awesome service especially the customer service they make sure your comfortable and they right away keep you updated on your vehicle More
Second visit at the dealership, service performed on time and what was invoiced was performed, so far so good, 2 stars due to the cleanliness of the vehicle, I have white door panels and dashboard accents, a and what was invoiced was performed, so far so good, 2 stars due to the cleanliness of the vehicle, I have white door panels and dashboard accents, and funding handprints on it as annoying, if the car is not washed I would at least expect it to be in the same condition, second time this happen so I spoke with the service manager and this wont happen again. I will update my review for the next service is this is taken care off. More
I've always trusted AutoNation, but my last experience shattered that trust. I had an "appointment" for 0830 to for a "road trip" check and repair a flat tire. I waited assuming that it wouldn't be any shattered that trust. I had an "appointment" for 0830 to for a "road trip" check and repair a flat tire. I waited assuming that it wouldn't be any more than a couple of hours. I finally went to see what was taking so long around 1100 and was told to get an Uber if I needed to get back to work. I was then presented with an estimate for almost $1,000; was told the tire was shot (it was a brand new tire, still under warranty at Firestone) and needed a new tire. I could only afford an oil change and new tire at this point and didn't my car wasn't ready until close to 1 p.m. More