AutoNation Toyota South Austin - Service Center

The serviceman tried to sell me $700 more recommended The serviceman tried to sell me $700 more recommended repairs on a two year old car. I agreed to wheel alignment and declined the rest. I left my car The serviceman tried to sell me $700 more recommended repairs on a two year old car. I agreed to wheel alignment and declined the rest. I left my car to have maintenance and state inspection done.I was called to pick up my car after over five hours waiting. I arrived at the dealership to find that they had forgotten about the state inspection! More

Jason Jonesi is and excellent employee. With all professional expertise was able to assist me with my auto needs. Everything and more of things I was not aware of. His kindness and care - excellent. professional expertise was able to assist me with my auto needs. Everything and more of things I was not aware of. His kindness and care - excellent. sincerely, Elma Briscoe Waters. More

Extremely helpful did not have an appointment but still took care of me was very grateful thx took care of me was very grateful thx More

We have been very happy with this dealership since 2002. Have bought 5 vehicles from them & loved all of them. Great service writer Greg Coy! Have bought 5 vehicles from them & loved all of them. Great service writer Greg Coy! More

Purchasing a new vehicle was positive. Time required for 5,000 check took entirely too long. (2 hours and 12 minutes.) 5,000 check took entirely too long. (2 hours and 12 minutes.) More

Good , friendly explained everything was priced okay not much more to say much more to say More

50k service was provided in a friendly and timely manner. Service writer Jarod was very helpful and personable. Service writer Jarod was very helpful and personable. More

Our Highlander was in for its 25000 mile check-up. We were in & out in 90 minutes. We have figured out that it's much better having an early appointment. Appointments scheduled for 11:am or later meant w were in & out in 90 minutes. We have figured out that it's much better having an early appointment. Appointments scheduled for 11:am or later meant waiting 4 to 5 hours for what is basically an oil change and tire rotation. The work seems fine and the customer service agents are generally friendly. However, 2 out of our 5 service visits, the car was left far from the garage. My wife is handicapped, there is a handicap placard on the mirror and she walks with a cane. It seems if they were paying attention, they could do better. More

Awesome service. Just when I was giving up my trust in dealers, this dealership stepped in and took care of an issue caused by others. Thank you for the peace of mind. dealers, this dealership stepped in and took care of an issue caused by others. Thank you for the peace of mind. More

Jared Jones does an excellent job on customer satisfaction . Support our troops satisfaction . Support our troops More