AutoNation Toyota South Austin - Service Center

Service after the sale is VERY important to me. My service advisors have always been very helpful. I initially worked with Kimberly Dickens( now gone) and since her leaving Greg Coy. Both Service Ad service advisors have always been very helpful. I initially worked with Kimberly Dickens( now gone) and since her leaving Greg Coy. Both Service Advisors knew their job and Toyota products. When my vehicle has been in for service it has always had the issue fixed and it never gone back to the dealer unresolved. My Truck now has 99k+ miles and will be around HOPEFULLY many more miles. More

As usual, excellent, courteous and professional service.. Service advisor Erik Gustafson was in particular attentive, informative and all-around a great credit to Toyota Nation Service advisor Erik Gustafson was in particular attentive, informative and all-around a great credit to Toyota Nation More

The services have been improved since changing the name from Champion to Autonation. It could be the management and/or the agents and the techs. I got my car to do State Inspection, the cost is fare, no ad from Champion to Autonation. It could be the management and/or the agents and the techs. I got my car to do State Inspection, the cost is fare, no additions, the car got a car wash too. That’s a bonus. More

Good communication and friendly interactions. Quick to respond and helpful. We went out of town the day after I had brought in my car and we left with confidence that all would be taken care of while we respond and helpful. We went out of town the day after I had brought in my car and we left with confidence that all would be taken care of while we were gone. More

Great service! Please provide coupon and discount for maintenance service for next time. Provide complimentary shuttle service for a long wait time. Faster service for tire rotation maintenance service for next time. Provide complimentary shuttle service for a long wait time. Faster service for tire rotation More

Been working with Jared Jones the service advisor for years and he is definitely a top ambassador for AutoNation Toyota vehicle service. My wife and I are taking care of my 79 year old father-in-law from years and he is definitely a top ambassador for AutoNation Toyota vehicle service. My wife and I are taking care of my 79 year old father-in-law from out of town and we noticed his Highlander needed some maintenance. Jared got us scheduled and itemized the most urgent safety items. We were able to use advertised service specials on the AutoNation Toyota website for a discount and the Highlander is running much better. Jared took care of us - much appreciated !!! More

Two other mechanics looked at my car before I had it towed to AutoNation. They diagnosed and repaired my car and said if their diagnosis was incorrect and it didn't fix the problem, I wouldn't be charg towed to AutoNation. They diagnosed and repaired my car and said if their diagnosis was incorrect and it didn't fix the problem, I wouldn't be charged. Art Gomez was great to work with and their diagnosis of bad gas ended up being correct. My 2007 Prius is running perfectly! More

They almost 3 hours for an oil change and tire rotation when they said would be around 1 hour and 15 minutes, and didn't reset the service alert in the car, so I'm getting the service soon alert when they said would be around 1 hour and 15 minutes, and didn't reset the service alert in the car, so I'm getting the service soon alert More

I used to drive Honda's and because I didn't like their service department I bought a Toyota I'm pleased with the the service I get and the dependability of the vehicle. service department I bought a Toyota I'm pleased with the the service I get and the dependability of the vehicle. More

Did not appreciate the attitude of the service advisor. Art Gomez. Due to pandemic they were not as cautious as they should have been all around. Art Gomez. Due to pandemic they were not as cautious as they should have been all around. More