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AutoNation Toyota South Austin - Service Center

Austin, TX

4.2
911 Reviews

911 Reviews of AutoNation Toyota South Austin - Service Center

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August 31, 2021

As a woman I have depended on my husband to take care of our car. My husband has been ill and I have had to do these type of things. We thank our tech advisor Isaac Alvarez For the wonderful service. A More

by “B”
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Alvarez
Sep 03, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 31, 2021

Greg Coy is a great leader of the service team. We know our vehicles are in good hands with the highest level of service. Highly recommend this Toyota service center. More

by mswanso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Sep 03, 2021 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Sep 03, 2021 -

mswanso responded

I completely trust Greg Coy with all of our vehicle needs. We would never go anywhere else.

August 30, 2021

The serviceman tried to sell me $700 more recommended The serviceman tried to sell me $700 more recommended repairs on a two year old car. I agreed to wheel alignment and declined the rest. I left my car More

by mgarrion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 03, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (512) 518-6900 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 30, 2021

Jason Jonesi is and excellent employee. With all professional expertise was able to assist me with my auto needs. Everything and more of things I was not aware of. His kindness and care - excellent. More

by elmabriscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Aug 30, 2021 -

elmabriscoe responded

Jason Jones is an excellent employee and should be acknowledged and recognized for his great service. Most of all his car and concerns - and as a client/ customer it means alot. Sincerely,

August 29, 2021

Extremely helpful did not have an appointment but still took care of me was very grateful thx More

by mikebatawala01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 03, 2021 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2021

We have been very happy with this dealership since 2002. Have bought 5 vehicles from them & loved all of them. Great service writer Greg Coy! More

by bnkhome01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Aug 30, 2021 -

AutoNation Toyota South Austin responded

Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2021

Purchasing a new vehicle was positive. Time required for 5,000 check took entirely too long. (2 hours and 12 minutes.) More

by PC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 30, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2021

Good , friendly explained everything was priced okay not much more to say More

by jrgunnie13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
Aug 30, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2021

50k service was provided in a friendly and timely manner. Service writer Jarod was very helpful and personable. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarod.
Aug 30, 2021 -

AutoNation Toyota South Austin responded

Hi Bob, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2021

Our Highlander was in for its 25000 mile check-up. We were in & out in 90 minutes. We have figured out that it's much better having an early appointment. Appointments scheduled for 11:am or later meant w More

by richpeggyf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 30, 2021 -

AutoNation Toyota South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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