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AutoNation Toyota South Austin - Service Center

Austin, TX

4.2
911 Reviews

911 Reviews of AutoNation Toyota South Austin - Service Center

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December 07, 2021

Did not have the complete part for my key fob after I made an appointment a week ahead. Now I must go back after I get a text message. Waste of my time and and gas. Totally inefficient. Aaron was a gentl More

by 1946purplelilac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron
Dec 10, 2021 -

AutoNation Toyota South Austin responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (512) 518-6900 so we can work towards a resolution. We look forward to hearing from you. Take care!

December 06, 2021

They are always on time , and my service manager Mr Jones always do a good job, AutoNation South is number one More

by jamesfrank195432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 09, 2021 -

AutoNation Toyota South Austin responded

Hi, We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Dec 09, 2021 -

jamesfrank195432 responded

You welcome thank you guys especially Mr. Jones

September 25, 2021

Jarad Jones was great as always. He kept me advised as to the status of the car while it was in the shop. More

by david Johnston
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarad Jones
Sep 27, 2021 -

AutoNation Toyota South Austin responded

David, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2021

Although it is far from my house, there is a lot of Although it is far from my house, there is a lot of space & people working there are very kind. I recommend this place. Having a good coffee too :-) More

by jhtnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 26, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

September 20, 2021

Great service as always. Jerrod Jones us my service manager and he is the best! More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrod Jones
Sep 24, 2021 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 17, 2021

Back seat belt chimes when someone sitting or not. Couldn't be duplicated when it was checked out. Picked up Highlander and dash light for back seat went on and off, as did the chime indicator that so More

by Msfritz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 24, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 16, 2021

Jared Jones is an awesome service provider. He explains what is wrong with the vehicle very professionally. He also gives updates on the progress while the vehicle is being serviced. More

by Schelle.james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Sep 18, 2021 -

AutoNation Toyota South Austin responded

Hi, thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help. Drive safe, and we'll see you on the road.

September 16, 2021

I had an amazing experience with Charles at the AutoNation Collision Center. I waited for over a year to have my white Toyota repainted under a warranty, but it was well worth the wait. I used to b More

by LM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Sep 18, 2021 -

AutoNation Toyota South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 16, 2021

My service advisor, Isaac Alvarez, was very friendly and accommodating. He set me up with a skilled young mechanic named Eduardo, who did an excellent job on my truck; and made me aware that my engine coola More

by sxb994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac, Eduardo (Eddie)
Sep 18, 2021 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much again for your feedback! We hope you have a great day!

September 14, 2021

Aaron Bouget, the Service Advisor took care of me and my car! My car is working the way it should be. More

by Toyota driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bouget
Sep 17, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Don't hesitate to call us if you ever need anything. Be safe on the road!

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