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AutoNation Toyota South Austin - Service Center

Austin, TX

4.2
911 Reviews

911 Reviews of AutoNation Toyota South Austin - Service Center

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October 11, 2023

I really appreciate the professionalism of the folks who I dealt with during my visit. But I did not appreciate the greasy hand prints left on the door. More

by Terry D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
Oct 13, 2023 -

AutoNation Toyota South Austin responded

Hi Terry, we appreciate you taking the time to leave us a response! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 09, 2023

I gave AutoNation a second chance and oh boy! they did deliver. Juan was an amazing service advisor who follows up, looks for solutions and there is no xx, only delivers. Thank you AutoNation for More

by gustavo.salazar999
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
October 09, 2023

I was disappointment it took them an hour and a half just to do an oil change and I had an appointment it took them too long, and I waited there for my car More

by Tired of waiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin
Oct 11, 2023 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

October 06, 2023

maintenance experience was pretty good, I just dropped car there, the advisor took care of everything. More

by Irene
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 09, 2023 -

AutoNation Toyota South Austin responded

Hi Irene, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2023

Josh was great. He kept me in the loop about what was going on, and was friendly and polite. More

by tim.ramirez1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 07, 2023 -

AutoNation Toyota South Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 03, 2023

Alex is the best! The best vehicle service experience I have ever had. Will definitely be back. More

by Willmaines
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 05, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 02, 2023

Service attendants were all helpful and friendly. Wait time was quick! They left my SUV clean! More

by Srvasquez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
Oct 05, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! If you're ever in need of more help, please let us know!

September 30, 2023

The service aspect of the repair was fine, on schedule and quickly done. The problem is that I was quoted lower amounts for each of the services when I made my appointment. I was quoted $247 for spark plu More

by GJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
EC
Oct 02, 2023 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here but we are glad you brought this to our attention. If you'd like, please contact our General Manager at (512) 518-6900. We'd appreciate the chance to make your experience a positive one.

September 30, 2023

I have received top-of-the-line service for the past fifteen years. I have particularly appreciated the professionalism shown by my service advisor, Mr. Art Gomez. He has always answered my question More

by nancyanngarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Art Gomez
Oct 03, 2023 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 29, 2023

The south Austin Toyota is the best service. The staff are very friendly and helpful. More

by luutoanthinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Oct 02, 2023 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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