AutoNation Toyota South Austin - Service Center

Jared Jones provides excellent service. He helped me with service on my last visit as well. He helped me with service on my last visit as well. More

Your service has always been excellent. This is the second Toyota I’ve bought from your dealer and your service has been excellent. This is the second Toyota I’ve bought from your dealer and your service has been excellent. More

AutoNation Toyota South Austin has always been first rate in help my wife and me with our two Toyota. We only own Toyotas, and they are a big part of the reason we do. This last visit, which was a regula in help my wife and me with our two Toyota. We only own Toyotas, and they are a big part of the reason we do. This last visit, which was a regularly scheduled oil change and service, was no exception. Outstanding job as always. My appt. was at 8am, but I arrived 20 minutes early, and they still got me right in, they were done and I was on my way in less than an hour. Keep up the good work, AutoNation Team! More

Good service, great customer service and reslly fast. They took really god care of my toyota tacoma. They took really god care of my toyota tacoma. More

Dealership was great. .service department needs work. Why make a reservation (every time I take my car in for servicing) when it’s going to be a minimum of a 2 hour wait ev .service department needs work. Why make a reservation (every time I take my car in for servicing) when it’s going to be a minimum of a 2 hour wait even for a simple oil change?!?!. Change your plan and the way you take in customers. More

I have been going to Toyota South Austin location for over 20 years after getting my first Avalon. This service location is tops! Thank you Jared for being a great rep! Keith Hennessy is beyond an amazin over 20 years after getting my first Avalon. This service location is tops! Thank you Jared for being a great rep! Keith Hennessy is beyond an amazing assest to this company!!! I have ALWAYS been treated so special and so fair. You can Truly trust this location to always do their best! Thank you! More

As always very professional and the inspection was finished in the time allotted by Erice. finished in the time allotted by Erice. More

I cannot recommend this service department. The representative (EpI) failed to introduce himself and then spoke very rudely to me because I mistook him for my regular representative (Art). He i The representative (EpI) failed to introduce himself and then spoke very rudely to me because I mistook him for my regular representative (Art). He is of similar height and build as the man I have dealt with twice over the past two years and he was wearing a face mask. He told me I needed approximately $300 of maintenance. When I questioned him, because my car is still under warranty, he told me they had done my 25,000-mile service at 19,000 miles and I would need to pay from now on. He was quite short about it. When I asked why they did that and what was included, he told me to look at my service agreement. My hubcaps, which were on the car when I bought it, were rattling. I had discussed this with Art previously. He said they would need to check with upper management but could probably replace them. Epi told me they weren't responsible and repeatedly said they could not be sure where I got them (I bought a program car, FROM THEM, with less that than 3,000 miles). The service manager (Greg) said he would check into it and either he or Epi would call me with resolution. They never called, just texted to say car was done. When I arrived, the hubcaps were in a box in the back of the car. When I asked why he said, "We don't know where you got them." They rotated the tires, checked the belts, and topped off the fluids. My car needed no additional service. More

I went and got before my appointment and they weren't able to complete the job. Offered to do it next day with no charge. able to complete the job. Offered to do it next day with no charge. More

great service been coming here for many years. like dealing with dealer rather than separate service. this is my 2nd. TUNDRA, Like working with the staff... like dealing with dealer rather than separate service. this is my 2nd. TUNDRA, Like working with the staff... More