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AutoNation Toyota South Austin - Service Center

Austin, TX

4.2
911 Reviews

911 Reviews of AutoNation Toyota South Austin - Service Center

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March 14, 2022

Work done in timely manner. Had a hard time finding my car after service, porter finally brought it to service area. Service dept needs to run car through washer after every s More

by Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarad
Mar 16, 2022 -

AutoNation Toyota South Austin responded

Hi Camry, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

Mar 19, 2022 -

Camry responded

All of my comments were just suggestions to the service dept

Mar 19, 2022 -

Camry responded

None were complaints. Sorry for double message

March 14, 2022

Eric was very helpful and went to the endth degree to make sure he thought my car was safe for me to drive. I really appreciate him More

by jeannemarieevans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 16, 2022 -

AutoNation Toyota South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 13, 2022

Went here before heading on a long road trip across the country towing a trailer.. Told the tech that I was having issues with wheel making abnormal sound and pulling.. Tech came back and told me I only ne More

by communitychiropractic44
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Do
Mar 14, 2022 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 12, 2022

Great service over the last 4 years! Quick and easy oil changes and maintenance. Highly recommended to book service here. More

by JReese08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hennessy K
Mar 13, 2022 -

AutoNation Toyota South Austin responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

March 12, 2022

The service is fast and I wouldn’t go anywhere else to take care of my RAV4. More

by María Videtta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gustafson
Mar 14, 2022 -

AutoNation Toyota South Austin responded

Hi María, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 11, 2022

I have always been pleased with the service I received. And I have been taken my car for service over 15 years. I always ask for Greg Coy and he has always been pleasant with me and I trust him with any r More

by dotserda/tayota
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Mar 13, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 11, 2022

Lied and ripped me off and charged me twice for fake work on truck mad More

by benitomtz83
Recommend Dealer
No
Employees Worked With
Art
Mar 13, 2022 -

AutoNation Toyota South Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

March 11, 2022

The agent was great at helping to fix the issue with my tire. He went above any beyond to file a claim so that my wheel replacement was covered. The only reason I didn't give this five stars is because More

by Kamile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 13, 2022 -

AutoNation Toyota South Austin responded

Hi Kamile, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 518-6900. We would appreciate the chance to turn your experience around.

March 11, 2022

Good service, fast service, straightforward talk. I scheduled it in, agreed to the services, and they got it done in a hour. More

by james.lebas@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
Mar 13, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 11, 2022

Jared took care of my maintenance needs on my 2018 Camry, honored my coupon for wiper replacement, diagnosed a problem with brakes. My service appointment was completed in 1.5 hours More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones Service Advisor
Mar 13, 2022 -

AutoNation Toyota South Austin responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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