AutoNation Toyota South Austin - Service Center
Austin, TX
911 Reviews of AutoNation Toyota South Austin - Service Center
Work done in timely manner. Had a hard time finding my car after service, porter finally brought it to service area. Service dept needs to run car through washer after every s Had a hard time finding my car after service, porter finally brought it to service area. Service dept needs to run car through washer after every service, shows consideration of customer More
Went here before heading on a long road trip across the country towing a trailer.. Told the tech that I was having issues with wheel making abnormal sound and pulling.. Tech came back and told me I only ne country towing a trailer.. Told the tech that I was having issues with wheel making abnormal sound and pulling.. Tech came back and told me I only needed new tires.. "You sure", I said, "Yes" He said.. well I drove all the way to Arizona continued to hear noises and wobbling coming from the exact tire I asked about.. Once in Arizona the wheel felt so wobbly it felt like it might fall off.. went to a mechanic , not Toyota and they found that the wheel hub was coming apart and said " How in the world did the Toyota service dept. not find this, its so bad your tire could have fallen off" Very dangerous for me.. we are lucky we didn't have problems and I am very disappointed in the oversight to this matter... I was asked to give an honest review... I give 1 star as they put my whole family in a dangerous situation.. If I could I would give 0 stars that's how upset I am about this matter... More
I have always been pleased with the service I received. And I have been taken my car for service over 15 years. I always ask for Greg Coy and he has always been pleasant with me and I trust him with any r And I have been taken my car for service over 15 years. I always ask for Greg Coy and he has always been pleasant with me and I trust him with any repairs my car has needed. More
The agent was great at helping to fix the issue with my tire. He went above any beyond to file a claim so that my wheel replacement was covered. The only reason I didn't give this five stars is because tire. He went above any beyond to file a claim so that my wheel replacement was covered. The only reason I didn't give this five stars is because when I picked up my car it smelled of cigarettes. More
Jared took care of my maintenance needs on my 2018 Camry, honored my coupon for wiper replacement, diagnosed a problem with brakes. My service appointment was completed in 1.5 hours honored my coupon for wiper replacement, diagnosed a problem with brakes. My service appointment was completed in 1.5 hours More