AutoNation Toyota South Austin - Service Center

Lacked attentiveness and availability. The work is fine so far. Very disappointed with the the parts quote, and the huge discrepancy in final charge! The work is fine so far. Very disappointed with the the parts quote, and the huge discrepancy in final charge! More

Great service and communication on the status of my vehicle repairs. Special shout-out to Arthur for his excellent service. vehicle repairs. Special shout-out to Arthur for his excellent service. More

I bought a car 10 years ago that came with lifetime oil changes. Although the dealership changed hands they have always honored the commitment. changes. Although the dealership changed hands they have always honored the commitment. More

The service dept. is great..! The manager Keith Hennessy and my adviser jarred Jones are great, they always take wonderful care of me. is great..! The manager Keith Hennessy and my adviser jarred Jones are great, they always take wonderful care of me. More

This was my first time at the dealership, and it was very busy. The service representative was friendly and helpful; however, when he told me that the car was coming around and ready, I still waited for ove busy. The service representative was friendly and helpful; however, when he told me that the car was coming around and ready, I still waited for over an hour with no explanation. I was expecting better. More

Came for already scheduled appointment and waited about 45 minutes before I was helped. Same thing when I came to pick up my car. Cashier was on lunch break and I was never informed ahead of time to avoid 45 minutes before I was helped. Same thing when I came to pick up my car. Cashier was on lunch break and I was never informed ahead of time to avoid picking up my car at that time. Had to find my service associate and that took lots of love of looking and paging and waiting. On the positive side, they did not do services I did not need. More

I was in for service. Quick in/out, very accommodating, I asked them to look at something extra and they were happy to do so even though it wasn’t part of the service. A Quick in/out, very accommodating, I asked them to look at something extra and they were happy to do so even though it wasn’t part of the service. Alex is the best. More

I’ve had 2 interactions with Autonation Toyota in S. Austin. First was buying and 2nd was a service appointment. Neither was exceptionally good or bad. In June/July 2022, hybrid vehicles are scarce and Austin. First was buying and 2nd was a service appointment. Neither was exceptionally good or bad. In June/July 2022, hybrid vehicles are scarce and RAV4’s are more scarce. However, the sales rep found one in Houston. It was way overpriced, but I needed a car. Purchasing process was excruciatingly slow. Car buying is still a ugly process and exacerbated by a host of political and socioeconomic issues. The service appointment made me feel better about the AN dealership. Maybe I got lucky and got a service person who is genuinely interested in providing a quality service experience. I’ll go back to this dealership for future service requirements. Would I buy a car from AN Toyota, only if there’s no other option. More

They made a slight mistake when servicing our vehicle, but they made it right with no argument. They try hard to do right by you. but they made it right with no argument. They try hard to do right by you. More

Always friendly and helpful service, was in and out in 35 mins. I have used them for three car purchases over the years with regular and extended maintenance and never have an issue. mins. I have used them for three car purchases over the years with regular and extended maintenance and never have an issue. More