AutoNation Toyota South Austin - Service Center

Not very helpful on how to register a extended service plan to replace a tire. And have to leave the vehicle for 3 days just for a tire replaced. plan to replace a tire. And have to leave the vehicle for 3 days just for a tire replaced. More

One thing that's annoying and this happens no matter the service representative, once the service work is done the paperwork just sits while you sit in the waiting room. No one ever calls to say the care i service representative, once the service work is done the paperwork just sits while you sit in the waiting room. No one ever calls to say the care is done. You have to go back and ask, "is it done yet"? This has happened to me 3 times. More

Auto Nations service department and service agent I dealt with were above and beyond superb in how they treated me and fixed the issues without hesitation. The bill was exceptionally fair and I will always u with were above and beyond superb in how they treated me and fixed the issues without hesitation. The bill was exceptionally fair and I will always use them to service my cars. They serviced all the Toyotas I have bought whether I bought them there or elsewhere. They are the best More

westing time Bad service for small jobs take more than 5 hours,no ride service hours,no ride service More

Checking in was pleasant and quick - didn't wait long at all (check in time was 11:45a). The duration of work was ok (~2 hours). The environment is always clean. The recommendations were told but no pressur all (check in time was 11:45a). The duration of work was ok (~2 hours). The environment is always clean. The recommendations were told but no pressure, which is what I like. More

I appreciate the excellent service, great service reps and a comfortable waiting room at Autonation. and a comfortable waiting room at Autonation. More

Cindy Ventura was prompt and attentive to the process of selling my vehicle. My appointment was at 10am and money in the bank by noon. selling my vehicle. My appointment was at 10am and money in the bank by noon. More

I have been a customer of AutoNation for well over 15 years and have always received excellent service. If there is something that isn't right they make it right, on the spot. years and have always received excellent service. If there is something that isn't right they make it right, on the spot. More

After my last experience at this dealership where I waited 3 hours with no communication from the advisor for a 5K service that ended up never being performed, I thought I would never use AutoNation ag waited 3 hours with no communication from the advisor for a 5K service that ended up never being performed, I thought I would never use AutoNation again. I ended up getting my car serviced elsewhere, which turned out to be a very positive experience. However, I decided this was a problem with my original advisor allowing my work order to fall thru the cracks, so I tried another advisor to give AutoNation one more chance to keep me as a customer. Jared Jones was an excellent advisor choice. He was attentive to my needs, offered recommended work without any pressure, did an excellent job communicating the status of the work, and got me out in a timely manner. I will continue to use AutoNation Toyota. More

GREAT SERVICE. I'm always able to get an appointment in a timely manner. The service technician is always great at communicating any problems they see with any of I'm always able to get an appointment in a timely manner. The service technician is always great at communicating any problems they see with any of our vehicles and always offer great advice on the next steps taken to ensure that our fleet stays on the road. We are a small business located in South Austin so the location is great as well. Thanks AutoNation South!!!! More