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AutoNation Toyota South Austin - Service Center

Austin, TX

4.2
909 Reviews

909 Reviews of AutoNation Toyota South Austin - Service Center

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May 27, 2024

Awesome service center. Friendly staff. Job done correctly and in a timely manner. Complimentary car wash. More

by shaggy512.jf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
May 29, 2024 -

AutoNation Toyota South Austin responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 24, 2024

I have owned 5 Toyotas in my 75 years. Both my 2010 Corolla, that I gave to my daughter, and my 2015 Corolla are still being driven today. Need I say more?! More

by cmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Scott provided exceptional service and kept me informed of the progress.
May 27, 2024 -

AutoNation Toyota South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

I went yersterday to do my car maintenance schedule but I’m disappointed because they didn’t wash the car like in the other Toyota dealerships where have I done the maintenance before. More

by Neffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 24, 2024 -

AutoNation Toyota South Austin responded

Hi, thank you for bringing this matter to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 518-6900.

May 22, 2024

My experience at this dealership has been very good since the beginning. I would definitely recommend them to a friend. The service center is outstanding More

by badmftyrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain and Kieth
May 24, 2024 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 22, 2024

Awful. 2 days for oil change. i had to ask manager to top fluids before leaving More

by Jordanctaylor22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy, Joshua, Manager
May 24, 2024 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

May 15, 2024

I showed up a lil early to my service appointment. Had no issue waiting but I sat in my car for 40 minutes before anyone walked up to my car to ask me what I needed. Meanwhile you got 4 dudes just big More

by angelinaguerrero928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Higgins
May 16, 2024 -

AutoNation Toyota South Austin responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (512) 518-6900. We'd appreciate the chance to make your experience a positive one.

May 14, 2024

I brought my car in for scheduled maintenance. It was my first time in the service department. I was attended to quickly. Service only took about an hour. I waited in the customer lounge, which wa More

by ffwcsec
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 16, 2024 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 20, 2024

Let's talk about the service department. I have a 2021 Toyota, and had a near flat tire. All tires, etc. under warranty. I came in for my 3:20 appointment. I needed a patch for a tire. I was More

by cmgg2372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex ??? He didn't even want to give me his first name. Let alone his last name.
Apr 22, 2024 -

AutoNation Toyota South Austin responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.

March 01, 2024

I've been leaving messages for 2 days but no one will bother to call me back. Awful customer service... More

by Dblgg1962
Recommend Dealer
No
Employees Worked With
Service manager
Mar 06, 2024 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

December 18, 2023

What takes 4 to 5 hours at San Marcos Toyota you all did it in 35 to 45 minutes!! South Austin Toyota is fabulous!!!! More

by Diana.martinez981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Dec 21, 2023 -

AutoNation Toyota South Austin responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.